Murph's Hideaway Reviews Summary

Category: Restaurant

Address: 710 PA-940, Pocono Lake, PA 18347, USA

Phone: +15703551266

Rating: 4.3
based on 132 reviews.

Service

Pros:

  • "Maria as our server who was 110% on top of things making sure everything was perfect and then some she was absolutely amazing!"
  • "Fantastic service and fantastic food."
  • "We were taken care of by two fantastic servers— Tammy and Patti."
  • "Their waitresses are sweet and caring, willing to do whatever it takes to make your order right (shoutout Amanda)."
  • "The staff was great, the service was awesome."
  • "Our server, Marcus, was attentive and friendly, and helpful!"
  • "The staff are also so nice and we’re accommodating for my allergies."

Cons:

  • "A second later another waitress ran up to our table and snatched the drink from the table without saying a word!!"
  • "Once our server forgot we ordered food at all."
  • "When we finally saw the waitress again to request drink refills she returned with the wrong ones."
  • "We went there for today for lunch with wife arrived at 1:47 didn't get our drinks brought to us until 20 min later."
  • "The server looked drunk out of her mind."
  • "Checking in with the hostess to get seated was super confusing, we stood awkwardly in the door way for ten minutes until she spoke to us."
  • "After waiting 45 minutes for our food we discovered the waitress placed our order incorrectly."

Food Quality

Pros:

  • "Perfectly cooked burger, awesome chili and a huge salad."
  • "The food was great!! We had calamari and French onion soup for an appetizer, fish and chips, and wings for our entree and all of it was hot and flavorful!!"
  • "Food and beverages were priced wonderfully for the portions you got and everything we had was delicious."
  • "I had the ribs and they were so good. My wife had the pot roast very tender and juicy."
  • "The coconut shrimp was the best I’ve ever had."
  • "The garlic mashed potatoes were heavenly, creamy and flavorful."
  • "The food was amazing. I had the salmon, which was perfectly cooked."

Cons:

  • "The chicken tenders were burnt, fries were soggy."
  • "Our entrees all came out at different times. Several people’s food was just luke warm or ever cold in the middle."
  • "The Irish croquettes were cold in the center."
  • "I ordered a bacon cheeseburger medium well took a bite and it was completely raw."
  • "The caesar salad was worse than the bad take away ones at gas stations."
  • "Mashed potatoes were good but pot roast not really tender. Was dry with very little sauce."
  • "Burger was overcooked, chili fries were cold."

Atmosphere

Pros:

  • "Murph's has become a 'not to be missed' on future vacations."
  • "Restaurant is clean and very welcoming with a nice atmosphere."
  • "You'll enjoy the friendly atmosphere."
  • "The atmosphere is your typical Irish bar; loud and with football on, but it was still such a cozy and familiar place to go, even in a state we don’t live in."
  • "Accommodating atmosphere, wonderful wooden, forest-surrounded patio."
  • "Casual atmosphere and quaint setting."
  • "Great, friendly service."

Cons:

  • "It’s loud by the bar which is good or bad depending who I bring there."
  • "The atmosphere: it is a place where interracial couples do not visit often."
  • "The first thing I noticed upon walking in was the smell, of old cigarettes and stale beer."
  • "there’s so many flies it feels like your sitting in the woods in a swamp i couldn’t even enjoy my food it was horrible."
  • "From the outside not very impressive and don’t give off a great first impression."
  • "Upon arriving we had to stand there to be seated while at least 3 employees walk by without acknowledging us."
  • "This place was horrific as soon I walked through the front door."

Management

Pros:

  • "The manager also felt it wasn’t right and at least gave us the 40 dollars back."
  • "Owners are super kind always interact with their customers to make sure everything is okay."
  • "It was a pleasure working with Bianca to organize and plan the dinner at Murph’s."

Cons:

  • "Stopped by 10 minutes before the close at 9pm this evening. I was met by a rude hostess who said the kitchen just closed."
  • "The sign upon entering said something to the effect of if your server is bad and you can do better, we're hiring."
  • "Order dinner they forgot half the dinner then they only brought the other half out later for 1 not for the two of us had to wait again for the rest of the food."
  • "No explanation from the manager, just grabbed the glass and ran out."
  • "That was the last time we saw her for over 30+ minutes when we got up to leave."
  • "Food not bad but the service was very poor. Had to get the waitress to get us drinks, then hunt her down to take out order."
  • "We dined on the patio during the yellow phase. No staff wearing masks."

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