The Smith Reviews Summary

Service

Pros:

• "The service, food, and ambiance is amazing here."
• "Service and attention to detail were on point."
• "The service was amazing, our server was Ivan and he was extremely attentive, always made sure we were okay."
• "Service was attentive."
• "Staff was friendly, knowledgeable, and welcoming."
• "Staff is very friendly."
• "Service was great and friendly."

Cons:

• "Why make a reservation 4 months in advance when you have to wait an hour to get seated??"
• "Waiters were not the most attentive, hostess was doing a good job (not excellent) at seating us."
• "Service was not as good as other locations, and it wasn’t even crowded."
• "Worst service. Escorted to a table and left."
• "Update: Came back today and was completely ignored. Sat for at least 15 minutes and weren't even given water or acknowledged."
• "Service was okay, took a few tries to order drinks and our fries took so long that they comp'd it."
• "Also the service lacked & took forever."

Food Quality

Pros:

• "I had the cucumber loco and the smith burger which were both amazing!"
• "The Rancheros Scrambled and Johnny Benedict's were really good."
• "Pleasantly surprised at how good the food was."
• "I had a mac and cheese takeout from here - IT WAS WOW!!!!"
• "The food was AhhhMazing! Atmosphere was cozy and romantic."
• "Everything was tasty. I had the NY strip steak which was excellent."
• "Absolutely love the rib eye! Got it medium well and it was cooked to perfection!!!"

Cons:

• "Even at happy hour prices the Mac and Cheese was seriously over priced and a total failure."
• "The sauce was tasty but the pasta tasted like not fully cooked to me. It was hard to chew."
• "Ultimately, though, the food is nothing special, probably mostly frozen."
• "The “crispy Brussel sprouts” were soggy, poorly seasoned, and drenched in a vinaigrette."
• "The turkey was dry bland and almost inedible, and don't even mention the gravy."
• "Food was average and overpriced for what you get."
• "The WORST burger I’ve EVER had."

Ambiance

Pros:

• "Everything was extremely speedy and the ambience was so beautiful."
• "The inside atmosphere is just Beautiful."
• "The atmosphere was super comfortable and casual."
• "The atmosphere was beautiful."
• "Cool and large bar in midtown."
• "The restaurant had an intimate feel and was perfectly warmed."
• "Amazing atmosphere and great service!"

Cons:

• "Very loud inside."
• "Some of the tables towards the front feel a little awkward."
• "It can get very loud and can give it more of a sports bar vibe."
• "The ambience suffered under an overpopulated Thursday rush."
• "Only hard surfaces in the restaurant so pretty noisy."
• "It gets super noisy during dinner time, and I can not even hear anything of what the next person is saying."
• "Extremely noisy, bad acoustics!"

Price and Value

Pros:

• "$75 for a prix fixe menu is a steal!"
• "They have a great happy hour here with amazing service!"
• "The cost was reasonable for NYC."
• "There is a great selection of beers and food at reasonable prices."
• "The prices were great for the food and the food was well cooked at least what I ordered."
• "Brunch menu looked pricey to me (as a college student) but each comes with a cocktail or fresh juice so it's kinda worth it."
• "Prices are average for Manhattan area."

Cons:

• "Even at happy hour prices the Mac and Cheese was seriously over priced and a total failure."
• "The dishes on the menu are definitely overpriced––22 dollars for an avocado toast."
• "Kinda overpriced for what you get but people like the atmosphere."
• "Is food worth the price? Not all of it, a bit overpriced for some dishes."
• "The prices are too expensive for the portions/quality of the food."
• "Definitely seems like a very popular restaurant & they definitely price accordingly lol. It was pretty pricey!!"
• "Pricey."