Bonefish Grill Reviews Summary

Service

Pros:

• "Our server Ely was very friendly and gave us great service."
• "Sam who sat us was very respectful and the whole experience was amazing."
• "Drinks and food were out in time, hubbys drinks were made to perfection, and Sarah’s customer service was rather exquisite."
• "Cole is simply awesome, the customer service provided by him with all the attention to details is superb."
• "Our server Isaiah was on point, thanks by the way."
• "Received great service. My 1 year old has a severe milk and egg allergy and the waiter was very accommodating and patient with all of my questions regarding the food."
• "Our server Greg was polite, knowledgeable, and accommodating."

Cons:

• "This is the last time we saw our server until the bill, everyone else was from the kitchens."
• "I have been to countless restaurants- made the same requests with allergies, and this server was by far the worst."
• "However, our experience would have been much better if not for the manager. She was openly rude to our server and lacked obvious skill in assisting her servers and bartenders."
• "Service was good but yesterday not that great sat at bar no one there sat for about 10 and had to ask host whom was taking care of bar drinks and order was not happy with service."
• "The server was incredibly rude and lackadaisical towards my family's allergies."
• "I stayed half an hour there, Nobody came to serve us, even no water."
• "Seated, and waited 10 for server, who didn't take drink or appetizer orders."

Food Quality

Pros:

• "The food is perfection."
• "The broccoli was huge and steamed perfectly."
• "The fish tasted as good as the presentation looked - golden brown, and cooked to perfection."
• "The food was AMAZING!!! I ordered the Fish & Chips it was so good it wasn’t enough for me that’s because I eat a lot."
• "The bang bang shrimp was perfectly cooked - still crispy and the breading was in tact."
• "The crab cakes were very good and they had a lot of meat."
• "The seared tuna was absolutely delicious, and I'd happily eat 3x as much for an entree."

Cons:

• "The only complaint I have is their 'Bacon Mac n Cheese'. It was unseasoned and not enjoyable to eat."
• "The salmon itself underneath was overcooked and dry."
• "Deserts were bland, with blobs of cream thrown on, very poor presentation."
• "Everything was packed with salt."
• "The fish is not prepared fresh. It is probably frozen in some salty solution and reheated."
• "For a restaurant that serves a lot of fish, my lobster was dried out and overcooked."
• "The cod imperial was drenched in butter and lacked any real flavor."

Atmosphere

Pros:

• "Love all locations but so happy this one is close to home."
• "Great experience from start to finish."
• "Went for the Sunday brunch. The atmosphere of the restaurant is great for all occasions and the place was spotless."
• "Nice atmosphere, good service by mature young staff."
• "The atmosphere was great, and the food was delicious – those Mussels were to die for!"
• "It was awesome. Instead of feeling like you was sectioned off because of a pandemic, you actually felt like you was on a private, secluded date."
• "Comfortable, modern atmosphere - usually crowded at peak dinner times."

Cons:

• "Very crowded, loud and short staffed."
• "Restaurant is very loud."
• "Felt like I was in a pound or barnyard."
• "The real problem was we killed 6 FLIES by our table. We were inside and nothing was opened."
• "It's a shame that they allow dogs at table."
• "The service was polite, but the common theme in this restaurant is 'rush'."
• "The atmosphere of Bonefish Grills are always good."