Crabbae Kenilworth Reviews Summary

Food Quality

Pros:

• "The food was delicious, I enjoyed everything I ordered."
• "The food was amazing I had the oxtails and shrimp Rasta pasta."
• "The food is absolutely delicious! I ordered the grilled salmon over rasta pasta."
• "The food was 10/10 for taste and portion size."
• "THIS FOOD WAS SO GOODDDD!"
• "The food was EXCELLENT and the service was good."
• "The food was great, and I loved the atmosphere."

Cons:

• "The chicken was good, but the fries and pasta needed more seasoning."
• "Food came out cold and bland."
• "Unfortunately, the food was a bit salty and underwhelming."
• "The food was just okay."
• "The food LOOKED good but the taste had no seasoning. Everything was so bland."
• "The chicken in the rasta pasta had NO seasoning at all.. it was a plain piece of grill chicken."
• "The food was nasty and not good quality."

Service

Pros:

• "The service was efficient yet unhurried, allowing us to savor each moment of our dining experience."
• "Our server was wonderful. Attentive and apologetic about the long wait for our food."
• "The staff was very friendly and engaging."
• "Servers were kind and informative."
• "The staff was friendly and accommodating --- we had a large party."
• "Our waitress presented great customer service through and through."
• "The host and servers did an amazing job greeting us and having us seated for our Saturday evening reservation."

Cons:

• "It took about 10-15 minutes before our waiter finally came to the table."
• "Our waitress took forever to get anything that we asked for."
• "Also, the waiter tipped herself without my knowledge and did not inform me that if I waited in the restaurant she would charge the gratuity."
• "Our waitress was the best, but she could hardly hear me over the loud music and got my order wrong twice."
• "Our waiter was excellent but the ladies at the bar when you entered were not so friendly."
• "Called to reschedule reservations…unpleasant phone service and was unwilling to reschedule."
• "The waitress never gave us OUR DESSERT."

Atmosphere

Pros:

• "The atmosphere is mature and lot's of fun."
• "I love the vibe."
• "One of the best experiences for hot girl summer."
• "The atmosphere was everything."
• "The vibe was cool and the food was AMAZING!"
• "The music really set the vibe in the restaurant."
• "The atmosphere was so inviting, friendly, and community-based and makes you feel like you know everyone."

Cons:

• "The music is definitely a few decibel too loud, I struggled to have a meaningful conversation with my friend; we could barely hear each other."
• "The establishment to begin with is a bit gloomy and the atmosphere is not at all what is advertised on IG, TikTok or FB."
• "They literally turned all lights off so you could barely see what you were eating."
• "It was also veryyyyy dark in there. Can’t see your food even with the tiny light provided at the table."
• "The walls are covered in cutouts of carpet giving the vibe of something that was thrown together."
• "The music is so loud in such a small place you have to yell at the person across from you just speak to them."
• "The ambiance you get is hole in the wall just like original location that was in maple wood."

Value

Pros:

• "The prices are fair for the portion size."
• "Will definitely be back."
• "The food is the reason I give 3 stars."
• "The portions and food quality was adequate."
• "The food was very expensive but you do get a good portion."
• "The food is always Fresh and the Presentation is Beautiful."
• "The food is always made fresh and the flavors are quality!"

Cons:

• "Price was a little pricey on the loaded fries."
• "Was charged $10 + for a cork fee."
• "They wanted me to go online and do it where they charge you an extra two dollar fee."
• "The salmon and shrimp with Cajun Fries tasted good but had no business costing 40."
• "Tip is added to the bill at 18% regardless if it's only 2 adults and 2 kids."
• "Why so many taxes. State and sales tax??"
• "Bill was $163, gratuity added on."