Halcyon Reviews Summary

Service

Pros:

• "During the party there was outstanding service at the bar and the passed food service, the staff was very attentive."
• "Our server, Julia K. was absolutely the bomb dot com. She was attentive, personable and very knowledgeable of the menu."
• "Great experience this time as well with excellent service from Peter."
• "Service was impeccable."
• "The service was excellent."
• "The service was wonderful and everything we ordered from the maki rolls, crabs cocktails, crab cakes that our 7 year old loves, and desserts were all so delicious."
• "Our waitress was very attentive and had a bubbly personality!"

Cons:

• "Very hard to find a parking on Friday night, calculate at least 20mins more for that."
• "It took the server about 30 min to take my order."
• "Service could have been a bit better but it was very busy so I can forgive that."
• "Aside from being very noisy, but understood for a Saturday night, our waiter was very inattentive to us."
• "Service was very disappointing."
• "Service needs improvement."
• "Unfortunately our waiter was truly horrible and as a result the dining experience was not good."

Food Quality

Pros:

• "The seafood couldn’t be more fresh."
• "Food was great!"
• "The food is always delicious."
• "The food was also very good the tuna tacos and margarita was soooo refreshing."
• "The food was excellent and the portion sizes here were quite large."
• "The food was really delicious and well cooked."
• "The food was exceptional, our entire party thoroughly enjoyed their appetizers and entrees."

Cons:

• "The calamari was very mid, I've had much better and fresher for cheaper."
• "The food was incredibly bland with no flavor or seasoning to speak of."
• "From the obviously frozen bland seafood dishes to the watery textured bland truffle fries it was a complete disaster."
• "The paella was gross. The rice was overcooked and loaded with oil/butter."
• "The salmon 3 ways appetizer was disappointing."
• "Unfortunately the salmon consistency was off and the Brussels were sitting in a bowl of balsamic."
• "The fresh catch blackened fish tacos did not taste fresh or blackened ... it was a gritty texture and not enjoyable."

Ambiance

Pros:

• "It’s a great environment."
• "We absolutely loved the atmosphere at the bar."
• "The interior is stylish, but not snobby."
• "Wanted to sit outside the weather and ambiance was perfect."
• "The atmosphere was very good. For sure would come back again soon."
• "The ambiance in this restaurant is elegant, a period kind of a place."
• "The place is beautiful and has a great ambience."

Cons:

• "It was so loud we couldn't even talk to each other!"
• "We had 8pm reservation and didn't expect a dj, it would have been fine if it was later, but 8pm was a little early for such loud music."
• "Unprofessional owner and managers make this place feel like a dive bar after 2am."
• "Super dark place, u can’t see the menu."
• "But I can't eat at a bar and stare at nothing."
• "Service was a bit impersonal."
• "I also was not a fan of any of their cocktails and I tried 2 Different ones."

Management

Pros:

• "The manager noticed we were waiting a while for our food and gave us a free order of parm truffle fries which were the best we have ever had!"
• "The service manager never misses a moment to show up as a rockstar, and the entire staff is top tier."
• "Thanks to the manager too (also named Peter), the kitchen ran out of some of the specials we ordered and he went above and beyond to make sure we were taken care of."
• "The staff ensured everything ran super smooth, especially Grisela!"
• "I cannot thank everyone at Halcyon enough for making a milestone birthday celebration with life friends a night we, but most importantly, my husband, will always remember."
• "Absolutely top notch in all areas."
• "We love going here to celebrate. Wonderful food and helpful, friendly staff."

Cons:

• "I complained to the owner that my drink was not good and suggested how the drink could be made better. After that, the owner’s wife came to my table and rudely slid a plate towards me."
• "She lied to us and told us the owner was not there that night."
• "The owner, who was intoxicated pointed her finger onto my cousins clothing and said we can't come back."
• "Was just there today, and the manager was rude."
• "The manager was very rude and acts as if we should be paying her money for visiting the establishment."
• "POOR MANAGEMENT AND POOR TREATMENT OF A LOYAL CUSTOMER."
• "When I called to ask for a refund (it was a delivery) the woman on the phone (the manager) was very rude."