Party Perfect Rentals Reviews Summary

Customer Service

Pros:

• "The owner personally called the day prior to the event to talk through details of a slightly unusual load-in."
• "They were so easy to work with and catered to every one of our needs and requests."
• "Mike and his team were absolutely amazing to work with from start to finish."
• "The staff was truly amazing! From booking to picking up the bouncer was so seamless and easy."
• "All of the employees I worked with were responsive, practical, friendly, professional, and punctual."
• "The office staff is incredibly communicative and easy to work with and kind."
• "They were very accommodating on such short notice and helped to make my event extra special."

Cons:

• "Stopped by and asked the place to help us with a motor for a union rat we had just needed to borrow or buy one owner wouldn't see us or dignify us heard him tell the receptionist flat out no."
• "Since I'm just under an hour away they won't be able to do a rental with me."
• "Not labor friendly biz and will not recommend it and will make sure everyone knows of my experience."
• "After waiting a week and hearing nothing I followed up with them, only to have them write me back right away that since I'm just under an hour away they won't be able to do a rental with me."

Event Execution

Pros:

• "Party Perfect has been running our annual events for 15 years."
• "If there ever was an issue, I know they would resolve it immediately."
• "We had one issue during delivery and they corrected it immediately without hesitation."
• "The Party Perfect staff were fabulous to work with from the bidding process to event clean up."
• "They made sure we understood how the blow ups worked and suggested a location to set them up."
• "The set up and pick up were efficient and seamless."
• "The setup crew showed up on time, kept their masks on the whole time they were here, and were polite, respectful, and knowledgeable."

Cons:

• "Told the manager who said ok I’ll go over there and after told about the operator 'that figures'."
• "Told ride operator who couldn’t care less."
• "Stay far away from this company and thank you Marlboro ems and pd for doing party perfects job for them."

Product Quality

Pros:

• "The bounce house was super clean and clearly well taken care of."
• "Everyone loved the Dance Dome!!! Wax hands was a huge hit!!"
• "The equipment has always been clean and exactly what I wanted."
• "I loved the farm benches and the slide was so great for the kids!"
• "The bounce house, human fooseball, and tables and chairs were clean and well kept, as well as being delivered and set up quickly, and on time."
• "Everything arrived clean and in great shape."
• "The unit was very clean and in good condition, and they positioned it perfectly for our remaining layout such as tables and chairs."

Cons:

• "She got scarred and I got her. She had blood on her arm. It wasn’t hers!!!!"