Address: 10-37 Jackson Ave, Long Island City, NY 11101, USA
Phone: +13476491721
Rating: 4.4
based on 150 reviews.
Drinks
Pros:
"Drinks were generously portioned and strong."
"Cocktails were excellent."
"Food was good as well as the mimosas."
"Bourbon toddy was tasty but served in a glass that lost heat immediately so you ended up with a lukewarm drink really quickly."
"Drinks are fantastic and strong."
"JalapeΓ±o margarita was perfection."
"The Bloody Mary was very good!"
Cons:
"I do wish they had freshly squeezed juice though, my grapefruit juice was definitely store bought π"
"Iced mocha was more of a cold glass of milk with a coffee bean in it, still good, but not an iced mocha."
"Once the restaurant gets a bit busy, the server will not let you enjoy your coffee."
"Bloody Mary was pretty but not very strong."
"The bloody Mary was tasty, spicy, but not super strong."
"The drink menu is limited to what you see on the menu."
"Drinks was on the more expensive side."
Service
Pros:
"Our server was fantastic, and her drink suggestions were spot on!"
"Was crowded but service was quick."
"Service however was amazing, the staff at the bar really was kind and on point with everything."
"Staff is very friendly and efficient."
"It was crowded, but people were seated quickly."
"The waitress and servers were very nice and attentive."
"Service was great and friendly."
Cons:
"Servers forgot to even bring the cheque."
"Friendly but slightly inattentive wait staff."
"The waitress/chef didn't pay attention to our order though."
"We waited for about 10 minutes to be served even though there wasn't anything you could call a queue."
"The staff was a bit rude."
"Came as a party of 2 brunch reservation, but the person I came with missed his bus and was running late by approx 30 mins. While I understand not seating incomplete larger parties so big tables aren't hogged, I was refused service and was asked to stand in a corner until my friend came."
"I can't speak on the food because my friend and I ended up leaving due to being overlooked by our server."
Food Quality
Pros:
"The pancakes were huge and perfectly fluffy."
"The grain bown was the only good thing, the grits consistency was good but had no flavor."
"The Buttermilk Fried Chicken and Sweet Corn Waffles were decent."
"Had the catfish....it was very good."
"I highly recommend their eggs Benedict and their delicious seasonal fried chicken and pumpkin waffles."
"The burgers were fantastic, as was the mac n cheese."
"The chicken and waffles are their go to so definitely check them out if youβre not sure what to order."
Cons:
"Cons: shrimp & grits, biscuits, bacon."
"Mac n cheese was bland, everything else was dry."
"However, the food was ridiculously bland; no seasoning whatsoever, not even salt and pepper."
"The chicken was dry and I make better pancakes."
"The eggs Benedict also okay! Not a fave in LIC."
"The chicken & waffles were so bland :/ even the maple syrup tasted watered down."
"The fried chicken was crispy but lacking flavor."
Ambiance
Pros:
"The atmosphere was cool with some TVs playing sports and music at a good level."
"Cool spot, loved the 70/80s music, spacious bathrooms, and tasty food."
"Loved the vibe here and everyone was so nice!"
"Jackson's is like most other joint's in LIC - above-average food, good drinks, and above-average prices all set in a setting that seems vaguely familiar."
"The geometrically unusual corner location--supposedly featured in the 1988 movie Cocktail--is also pretty cool."
"This is easy walking distance from buildings around the Gantry park area."
"The space itself was modern hipster, very instagrammable."
Cons:
"It gets really loud inside."
"The tables could be a bit more spaced out and the music was a bit too loud."
"The place was too noisy."
"A great place to bring your friends if you donβt enjoy talking with them β the music will be so loud that you canβt."
"The music was too loud for my liking when wanting to converse with table-mates."
"Seating is tough for groups of larger than four people, and climbing into the tightly clustered seats can be a bit of a pain."
"The place itself is comfortable and spacious paired with incredible food."
Management
Pros:
"The owner is ruthless and hostile to baby and pregnant woman."
"The owner, Andrew, is also an asset to the restaurant. He is beyond compassionate and attentive so make sure to say hello!"
"The owner himself seems to always be there ready to shake your hand walking in and out the door."
"The owner walking around, helping and greeting you with a very warm smile."
"The owner or manager was very friendly and so was our server."
"Met the owner, Andrew, and the top shelf barkeep Herbie, both of whom understand hospitality of the highest order."
"The staff and owner always make you feel at home."
Cons:
"Had a reservation for 11:45 am. Reached there on time but were asked to wait outside for 15 mins."
"Was also bothered by us asking 2x for the check."
"If I am in the area and want a quick affordable bite Iβll stop by."
"The manager then came up and said rudely 'I took it off your bill but we do not have a microwave understood'."
"Dark, long-haired, bearded, server man of color doesnβt want to serve women (of color in our cases)."
"If you're going in a group everyone needs to be present before you're seated."
"I made a reservation on Tuesday for brunch on Saturday at 11am. I arrived at 11:02 and was told to wait for the other person in my party in order to be seated."