Jackson's Eatery | Bar Reviews Summary

Category: American restaurant New York

Address: 10-37 Jackson Ave, Long Island City, NY 11101, USA

Phone: +13476491721

Rating: 4.4
based on 150 reviews.

Drinks

Pros:

  • "Drinks were generously portioned and strong."
  • "Cocktails were excellent."
  • "Food was good as well as the mimosas."
  • "Bourbon toddy was tasty but served in a glass that lost heat immediately so you ended up with a lukewarm drink really quickly."
  • "Drinks are fantastic and strong."
  • "JalapeΓ±o margarita was perfection."
  • "The Bloody Mary was very good!"

Cons:

  • "I do wish they had freshly squeezed juice though, my grapefruit juice was definitely store bought 😝"
  • "Iced mocha was more of a cold glass of milk with a coffee bean in it, still good, but not an iced mocha."
  • "Once the restaurant gets a bit busy, the server will not let you enjoy your coffee."
  • "Bloody Mary was pretty but not very strong."
  • "The bloody Mary was tasty, spicy, but not super strong."
  • "The drink menu is limited to what you see on the menu."
  • "Drinks was on the more expensive side."

Service

Pros:

  • "Our server was fantastic, and her drink suggestions were spot on!"
  • "Was crowded but service was quick."
  • "Service however was amazing, the staff at the bar really was kind and on point with everything."
  • "Staff is very friendly and efficient."
  • "It was crowded, but people were seated quickly."
  • "The waitress and servers were very nice and attentive."
  • "Service was great and friendly."

Cons:

  • "Servers forgot to even bring the cheque."
  • "Friendly but slightly inattentive wait staff."
  • "The waitress/chef didn't pay attention to our order though."
  • "We waited for about 10 minutes to be served even though there wasn't anything you could call a queue."
  • "The staff was a bit rude."
  • "Came as a party of 2 brunch reservation, but the person I came with missed his bus and was running late by approx 30 mins. While I understand not seating incomplete larger parties so big tables aren't hogged, I was refused service and was asked to stand in a corner until my friend came."
  • "I can't speak on the food because my friend and I ended up leaving due to being overlooked by our server."

Food Quality

Pros:

  • "The pancakes were huge and perfectly fluffy."
  • "The grain bown was the only good thing, the grits consistency was good but had no flavor."
  • "The Buttermilk Fried Chicken and Sweet Corn Waffles were decent."
  • "Had the catfish....it was very good."
  • "I highly recommend their eggs Benedict and their delicious seasonal fried chicken and pumpkin waffles."
  • "The burgers were fantastic, as was the mac n cheese."
  • "The chicken and waffles are their go to so definitely check them out if you’re not sure what to order."

Cons:

  • "Cons: shrimp & grits, biscuits, bacon."
  • "Mac n cheese was bland, everything else was dry."
  • "However, the food was ridiculously bland; no seasoning whatsoever, not even salt and pepper."
  • "The chicken was dry and I make better pancakes."
  • "The eggs Benedict also okay! Not a fave in LIC."
  • "The chicken & waffles were so bland :/ even the maple syrup tasted watered down."
  • "The fried chicken was crispy but lacking flavor."

Ambiance

Pros:

  • "The atmosphere was cool with some TVs playing sports and music at a good level."
  • "Cool spot, loved the 70/80s music, spacious bathrooms, and tasty food."
  • "Loved the vibe here and everyone was so nice!"
  • "Jackson's is like most other joint's in LIC - above-average food, good drinks, and above-average prices all set in a setting that seems vaguely familiar."
  • "The geometrically unusual corner location--supposedly featured in the 1988 movie Cocktail--is also pretty cool."
  • "This is easy walking distance from buildings around the Gantry park area."
  • "The space itself was modern hipster, very instagrammable."

Cons:

  • "It gets really loud inside."
  • "The tables could be a bit more spaced out and the music was a bit too loud."
  • "The place was too noisy."
  • "A great place to bring your friends if you don’t enjoy talking with them β€” the music will be so loud that you can’t."
  • "The music was too loud for my liking when wanting to converse with table-mates."
  • "Seating is tough for groups of larger than four people, and climbing into the tightly clustered seats can be a bit of a pain."
  • "The place itself is comfortable and spacious paired with incredible food."

Management

Pros:

  • "The owner is ruthless and hostile to baby and pregnant woman."
  • "The owner, Andrew, is also an asset to the restaurant. He is beyond compassionate and attentive so make sure to say hello!"
  • "The owner himself seems to always be there ready to shake your hand walking in and out the door."
  • "The owner walking around, helping and greeting you with a very warm smile."
  • "The owner or manager was very friendly and so was our server."
  • "Met the owner, Andrew, and the top shelf barkeep Herbie, both of whom understand hospitality of the highest order."
  • "The staff and owner always make you feel at home."

Cons:

  • "Had a reservation for 11:45 am. Reached there on time but were asked to wait outside for 15 mins."
  • "Was also bothered by us asking 2x for the check."
  • "If I am in the area and want a quick affordable bite I’ll stop by."
  • "The manager then came up and said rudely 'I took it off your bill but we do not have a microwave understood'."
  • "Dark, long-haired, bearded, server man of color doesn’t want to serve women (of color in our cases)."
  • "If you're going in a group everyone needs to be present before you're seated."
  • "I made a reservation on Tuesday for brunch on Saturday at 11am. I arrived at 11:02 and was told to wait for the other person in my party in order to be seated."

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