Elwood Pumpkin Farm Reviews Summary

Customer Service

Pros:

• "Lee was very nice and helped us pick out a tree."
• "This was our first time shopping for a real Christmas tree and Lee gave us the full experience! We were able to pick the tree we wanted and he helped us cut it down ourselves! Great customer service and a beautiful selection of trees! Thank you, Lee! We’ll definitely be back next year!"
• "What an amazing experience. They were closed and mr. Lee opened up just for us and our 2 families to have an experience of a life time."
• "Lee was very pleasant to us during our pumpkin picking and the tractor ride around the beautiful Christmas trees!!!"
• "Lee and Julio are two gems in selecting a perfect Christmas tree. Their attention to detail and customer service is phenomenal."
• "The customer service with lee and his colleagues was extremely friendly and patient."
• "Absolutely wonderful service from Lee and his crew!! They have many tree types, styles, and sizes to choose from."

Cons:

• "The guy in charge is extremely rude and unpleasant to deal with."
• "Please think twice about bringing your family here!!! They are robbers !!! We were greeted with the most rude and unprofessional worker!"
• "This place is unorganized, over priced and owner is rude. Owner had a nasty attitude when I asked about the height of the tree."
• "I just went to go cut down my Christmas tree and I had the worst experience of my life. The owner is rude and greedy."
• "The owner is a bully to his customers and his staff, he makes up prices as he goes along."
• "Service was terrible and prices were double compared to Local fire station right down the street from the farm for half the price."
• "Rude staff, overpriced pumpkins for mediocre experience. Not as advertised, small patch, no treats for sale, almost unique gourds."

Pricing

Pros:

• "Picked some pumpkins (3 small 1 large and that was only $25)."
• "For years, my family schlepped out to the east end of Long Island to go pumpkin picking... His prices are reasonable to boot!"
• "We found a good selections of pumpkins and our got our yearly pumpkin patch pictures. No lines, and the low entry fee went toward your pumpkin purchase."
• "Best of all, they are the lowest price around!"
• "Fabulous find! Extremely affordable compared to most!"
• "First time coming here and I must say it is soo amazinggg. The amount of pumpkins there are amazing... Prices are amazingggg."
• "The price was very fair considering the quality of these trees."

Cons:

• "It was about $120 for a 6 footer, a little pricey."
• "Guy was friendly, seemed like I was going to get nice pumpkins on the vine but they were cut in a box and then he charged me $30 for two pumpkins."
• "Waste of time going there. So expensive $7 per person to get in and is nothing to do there is just a small piece of land with some pumpkin spreading around and very pricey if you want to go in the corn maze another $7."
• "Really nice staff, they work really hard. But what an absolute scam. $200 for a 5'5 tree, when you have to cut it yourself too."
• "I have been cutting my own tree at different farms in the area for over a decade and this is the first time I was charged nearly $200 for a 7ft tree."
• "The only plus about this place is you can bring dogs and there is no fee to get in... The pumpkins are expensive for the experience you are getting."
• "They are too expensive for having pre cut trees. That is not the experience I was looking for. They wanted $251 for 2 6 foot trees, ridiculous."

Experience

Pros:

• "The best place to get a tree !! We have gone two years in a row and each time have gotten the best trees!"
• "This is a no frills working farm, not an amusement park. The land was mostly flat and easy to walk around, but be prepared to get a little mud on your shoes."
• "Had an awesome time here, plenty of space to take pictures with the family & a large assortment of pumpkins to choose from."
• "It's like being out in the country except you're right here on LI. They have a great selection of pumpkins; every size and shape you could want."
• "Wonderful place to spend quality time with family!"
• "Came to Elwood Pumpkin Farm on a field trip with our 3 year old and what an amazing experience!"
• "We had a wonderful, personal and true Holiday experience at Elwood Christmas Tree Farm. Fantastic experience to choose and cut our own tree."

Cons:

• "What a miserable place."
• "This place ruined our favorite Christmas tradition."
• "I wouldn’t go here again. It’s kid friendly and sorta nice. Had to park along Jericho and carry my dog so we won’t get hit by cars."
• "Terrible terrible experience."
• "Big disappointment. They are charging 7$ per person just to enter a little field with pumpkins."
• "Horrible! Garbage all over the place, nothing to pick off vines, the little tiny area they get with being able to say 'you pick off the vines' is all dead, brown and nothing on them."
• "A waste of time. They advertise that you can pick off the vine (upon availability) but there was not one single pumpkin growing on the vine."