Category: Department store Lancaster, Pennsylvania
Address: 1589 Fruitville Pike, Lancaster, PA 17601, USA
Phone: +17178742064
Rating: 4.3
based on 142 reviews.
Customer Service
Pros:
"I always enjoy shopping that this Target. I was particularly impressed with the man who was working customer service, Alex."
"The employees seemed to be everywhere, visible and ready to assist! They were friendly and knowledgeable and clearly valued the presence of customers!"
"The staff here is always very helpful."
"This location has the best and most efficient customer service I've experienced in retail."
"The staff members are always ready and willing to jump into action whenever a customer is in need of assistance."
"Each employee that I encountered in your store was not only pleasant AND knowledgeable, but interested that I have a great shopping experience!!!"
"Great and helpful staff/employees/workers."
Cons:
"Everyone who works there that I have talk to always has an attitude."
"The self-checkout staff was extremely rude."
"The staff are not helpful or kind. Half of the staff are always standing around talking to each other and literally blocking aisles."
"The staff was very, very rude."
"I went back and walked in in holly talking about me in an unprofessional manner to her staff."
"The staff at this store is lazy and clearly do not care about their customers."
"Customer service needs to work on their customer service skills."
Store Layout & Cleanliness
Pros:
"The beauty layout is great - it makes me feel like I’m at Ulta or Sephora."
"Love the new store! I love how the layout is. Easy to find things and it doesn't look like everything is cluttered into specific areas..."
"This is the closest Target to my house and it is very, very clean."
"Gets very busy on the weekend, almost can't move around the store, but clean and organized and a go-to for one-stop shopping."
"The store is nice and always clean."
"Nice clean store, very organized, brightly lit."
"Clean, bright new store."
Cons:
"The store could use.some up keep. Clothes all over the floor and stuff just laying around."
"The layout of this store is very confusing and difficult to navigate."
"The store is a mess with hundreds of items incorrectly marked."
"This Target is nice but the reason for my poor rating is their fitting room situation. They have two nice big areas for trying things on but the one is ALWAYS closed."
"The biggest problem I had was that they changed the layout from the typical target stores. So I had to spend more time to look for items that I would have known if I went to an older target store."
"This target is the most stupidly set up Target I have ever been in."
"This store is a complete mess. It's impossible to navigate through the store, aisles are either too small for one cart or so huge."
Pricing & Selection
Pros:
"They're pretty much wasn't anything that they didn't have and they didn't have in plenty of amounts as well."
"Item in store: $30 Same item, purchased online with in-store delivery: $6.50"
"Prices are reasonable."
"This Target has a great selection of products."
"Products are top quality."
"Store is always stocked and we always get what we need and want."
"They have almost everything needed for your house, aside from the big furniture."
Cons:
"Grocery pick up here is appalling."
"Buyers beware. In store vs pick up prices different."
"There is practically nothing for larger women and the clothing is geared more for younger people in both the men and women's departments."
"Selection on some items were very limited."
"Multiple times items scanned higher than shelf price & when you tell them they make you go back & take a picture."
"The two items we were looking for didnt have any pricing or were in the incorrect locations."
"I wasted a trip because what I needed is only available online."