"I was literally back on the road within a half hour."
"From start to finish the entire process took less than 30 minutes and I was seamlessly back on the road."
"I was in and out within 40 minutes."
"Only took 15 minutes! Great place to get serviced quick!"
"They took me right away."
"Service was fast and everything went smoothly."
Cons:
"Left my car there on a Monday and did not hear from anyone the entire day."
"2 hours and 10 minutes to change out 2 tires when there were two customers ahead."
"They then took over an hour and a half to replace the sensor."
"I spent 25 minutes before I left because a representative did not acknowledge my presence."
"The timeliness and communication at this Mavis location has SEVERELY gone down hill."
"So bad experience just went to check for my flat tire that takes 2 min to fixed they wanted me to drop the car or wait 2 hours !!!"
"I brought my car in for a few issues... and did not hear from anyone from Mavis again."
Customer Service
Pros:
"Vinny came out and helped filling all tires to correct pressure."
"Harold was great! Highly recommend this place."
"The rep named Rami was extremely knowledgeable and professional."
"Clifford Reyes always offers phenomenal and extremely transparent service."
"The Mavis staff were friendly, and the GM 'Jesse' was great."
"I was greeted with professionalism and friendliness."
"These guys really care."
Cons:
"They do a horrible job and everyone who works there just seems miserable."
"I will never go to this place again."
"The lady at the front desk was so busy opening boxes that she didn't have time to take care of customers."
"Steering wheel is not centered and wheels are not balanced."
"Tire place that doesn't want to help sell tires is not a good place at all."
"They broke the interior door handle and they don’t want to take responsibility."
"What a waste of time and effort and not even an apology."
Pricing and Quality
Pros:
"I got four new tires put on yesterday. Price wasn’t too bad."
"Went in w a persistent slow leak tire and they found a nail asap - fixed it quickly and price was super reasonable."
"They do top quality work and always do their best to find the most economical way to get things done without sacrificing quality."
"They were able to help me choose tires while being able to work with my budget."
"They are very honest, reliable and trustworthy."
"They did an excellent job."
"What really stood out was their attention to detail and the care they took with my car."
Cons:
"When I arrived, they wanted $100 just to have the tires put on the car which is 3 times the amount compared to the other six places I called prior."
"They then took over an hour and a half to replace the sensor."
"They replaced the shiny lug nut with a non-matching lug nut."
"They dropped my rim, went and changed it put it back on the truck did not re-learn my tires so the light stayed on."
"I changed all brake brand new with him my car making big noise and I go 4 times and he not fixed and 3 managers said this normally I really don’t recommend MAVIS for any work if want your car safe."
"I recently used the tire change service at Mavis Unfortunately, I encountered a problem with scratched wheels during the process."
"In my opinion, this was a scam. If someone is scammed at a location, obviously I wouldn't recommend going."