"Everyone was extremely friendly, helpful, and supportive."
"Very fast and very good customer service!"
"First time coming to Mr.tire and everyone was so helpful! My car is driving great again after a few months of me driving with a bad alignment!"
"The tech did a great and fast job, even covering the floors with a protector."
"Mike the manager was very helpful."
"The guys at mr tire are awesome! They had me in and out quickly and did an awesome job on my alignment."
Cons:
"I sat for over an hour for someone to call me to the desk to tell me they couldn't find the nail."
"When I called them this morning for quote on replacement on all my rotors and brakes, employee was rude, and impatient."
"Heavy set guy at the front desk didn’t bother looking up from his phone and said 'No kid I have a lot of tires to fix.'"
"I literally just walked in this place for a walk in oil change. When I walked in I was met by an overly aggressive man stating that he does not have openings."
"Had me waiting 20 mins before even acknowledging me once I decided to leave and go to Midas instead."
"Regretfully I walked in today after booking an appointment online for a tire repair and met with Kenny at the front desk... I could expect vague explanations and continuous sales pitches to fix more than the tire that I came in to address."
"Called to get price but the guy on phone was keep repeating 'what time I should expect you' without even answering my questions."
Quality of Work
Pros:
"Best place I have ever taken my car for the type of work they do."
"They did the services for a very cheap price and were very honest about the best and cheapest way to repair my vehicle."
"This place is great. Have been here 3-4 times with tire issues, always professional and fast."
"The waiting room is clean & clutter free with ample seating room, TV & coffee."
"They even applied a coupon for me. It's nice to have an honest mechanic that doesn't try to take advantage of you."
"Mike V obviously takes a lot of pride in his work, which is extremely hard to find anywhere these days."
"Fantastic, old school service shop! The minute you walk through the door, these guys treat you with respect."
Cons:
"Went here to get my tire patched up and it started leaking air again after a few days... But my issue is, you should just close the store then."
"Got my tires here. They stuck in an extra $100 charge I didn't notice until after I left (for a service I didn't want)."
"Made an appointment to have tires installed. On arrival was told their equipment is too old to work on my wheels."
"I don't recommend them for trying to take advantage of a woman driver."
"They charge for work that they do not do."
"Mr. Tire tried to rip me off for $139."
"Afterwards I looked at my recent services on paper, and found they've been overcharging me for years. Do your research before going to them."
Honesty and Transparency
Pros:
"I've have always been a customer at Mr tire because they always did good work and was honest..an very professional on the business side of things."
"Not sure about their prices being better than average but for me I'd rather pay for good work and honest service."
"They even applied a coupon for me. It's nice to have an honest mechanic that doesn't try to take advantage of you."
"Love that I'm never pressured into something I don't want or need."
"The most honest mechanics around."
"You won’t find many honest car shops these days but this Mr. Tire location is precisely what a car shop should be."
"They’re the most honest, straightforward shop I’ve ever dealt with."
Cons:
"Got my tires here. They stuck in an extra $100 charge I didn't notice until after I left (for a service I didn't want)."
"I don't recommend them for trying to take advantage of a woman driver."
"They charge for work that they do not do."
"Mr. Tire tried to rip me off for $139."
"Afterwards I looked at my recent services on paper, and found they've been overcharging me for years. Do your research before going to them."
"I used to recommend Mr.tire all the time, but starting today, I cannot recommend that place because they made a mistake by putting a tire incorrectly (come on! their name is MR. Tire)."
"Scam Place, We needed an oil change and received a flyer in the mail with two oil change coupons for Mr.Tire... No matter what, the cost for the oil change was 99$."
Convenience
Pros:
"Not to mention they are pretty convenient with their hours."
"Stumbled upon Mr. Tire in Glassboro over a year ago when i needed tires fast."
"Fast service on the changing of my tire, they retrieved my tire warranty from the store I originally bought replacement tires from with no problem and had me in and out."
"Called the day before & asked if I could get a morning Appt & they gave me first thing in the morning!"
"I was in and out in much less time than i expected and was treated better than any shop ive been to in my past."
"They were able to order tires, get them in - in less than 24 hours + put them on my car and have me ready to travel!"
"Even though they were busy, my tire was repaired."
Cons:
"I sat for over an hour for someone to call me to the desk to tell me they couldn't find the nail."
"Had me waiting 20 mins before even acknowledging me once I decided to leave and go to Midas instead."
"If you call yourself Mr Tire and you can’t do a basic tire installation, that’s pretty sad. Completely wasted my time."
"I pulled in to a jam packed lot and immediately thought I was going to be sitting there for hours."
"I needed to fix a flat tire called at 830am they got me right in, and they were extremely friendly."
"I had a puncture in my tire and even though it was 5 minutes to closing they took my car and had me back on the road in 15 minutes."
"Stopped in because tire was having a slow leak. The 2 staff members at the counter were very helpful and professional. I was in and out in about 35 minutes."