Mr. Tire Auto Service Centers Reviews Summary

Category: Tire shop Glassboro, New Jersey

Address: 526 Delsea Dr, Glassboro, NJ 08028, USA

Phone: +18569973401

Rating: 4.8
based on 224 reviews.

Customer Service

Pros:

  • "Mike K and Mike V were both amazing!"
  • "Everyone was extremely friendly, helpful, and supportive."
  • "Very fast and very good customer service!"
  • "First time coming to Mr.tire and everyone was so helpful! My car is driving great again after a few months of me driving with a bad alignment!"
  • "The tech did a great and fast job, even covering the floors with a protector."
  • "Mike the manager was very helpful."
  • "The guys at mr tire are awesome! They had me in and out quickly and did an awesome job on my alignment."

Cons:

  • "I sat for over an hour for someone to call me to the desk to tell me they couldn't find the nail."
  • "When I called them this morning for quote on replacement on all my rotors and brakes, employee was rude, and impatient."
  • "Heavy set guy at the front desk didn’t bother looking up from his phone and said 'No kid I have a lot of tires to fix.'"
  • "I literally just walked in this place for a walk in oil change. When I walked in I was met by an overly aggressive man stating that he does not have openings."
  • "Had me waiting 20 mins before even acknowledging me once I decided to leave and go to Midas instead."
  • "Regretfully I walked in today after booking an appointment online for a tire repair and met with Kenny at the front desk... I could expect vague explanations and continuous sales pitches to fix more than the tire that I came in to address."
  • "Called to get price but the guy on phone was keep repeating 'what time I should expect you' without even answering my questions."

Quality of Work

Pros:

  • "Best place I have ever taken my car for the type of work they do."
  • "They did the services for a very cheap price and were very honest about the best and cheapest way to repair my vehicle."
  • "This place is great. Have been here 3-4 times with tire issues, always professional and fast."
  • "The waiting room is clean & clutter free with ample seating room, TV & coffee."
  • "They even applied a coupon for me. It's nice to have an honest mechanic that doesn't try to take advantage of you."
  • "Mike V obviously takes a lot of pride in his work, which is extremely hard to find anywhere these days."
  • "Fantastic, old school service shop! The minute you walk through the door, these guys treat you with respect."

Cons:

  • "Went here to get my tire patched up and it started leaking air again after a few days... But my issue is, you should just close the store then."
  • "Got my tires here. They stuck in an extra $100 charge I didn't notice until after I left (for a service I didn't want)."
  • "Made an appointment to have tires installed. On arrival was told their equipment is too old to work on my wheels."
  • "I don't recommend them for trying to take advantage of a woman driver."
  • "They charge for work that they do not do."
  • "Mr. Tire tried to rip me off for $139."
  • "Afterwards I looked at my recent services on paper, and found they've been overcharging me for years. Do your research before going to them."

Honesty and Transparency

Pros:

  • "I've have always been a customer at Mr tire because they always did good work and was honest..an very professional on the business side of things."
  • "Not sure about their prices being better than average but for me I'd rather pay for good work and honest service."
  • "They even applied a coupon for me. It's nice to have an honest mechanic that doesn't try to take advantage of you."
  • "Love that I'm never pressured into something I don't want or need."
  • "The most honest mechanics around."
  • "You won’t find many honest car shops these days but this Mr. Tire location is precisely what a car shop should be."
  • "They’re the most honest, straightforward shop I’ve ever dealt with."

Cons:

  • "Got my tires here. They stuck in an extra $100 charge I didn't notice until after I left (for a service I didn't want)."
  • "I don't recommend them for trying to take advantage of a woman driver."
  • "They charge for work that they do not do."
  • "Mr. Tire tried to rip me off for $139."
  • "Afterwards I looked at my recent services on paper, and found they've been overcharging me for years. Do your research before going to them."
  • "I used to recommend Mr.tire all the time, but starting today, I cannot recommend that place because they made a mistake by putting a tire incorrectly (come on! their name is MR. Tire)."
  • "Scam Place, We needed an oil change and received a flyer in the mail with two oil change coupons for Mr.Tire... No matter what, the cost for the oil change was 99$."

Convenience

Pros:

  • "Not to mention they are pretty convenient with their hours."
  • "Stumbled upon Mr. Tire in Glassboro over a year ago when i needed tires fast."
  • "Fast service on the changing of my tire, they retrieved my tire warranty from the store I originally bought replacement tires from with no problem and had me in and out."
  • "Called the day before & asked if I could get a morning Appt & they gave me first thing in the morning!"
  • "I was in and out in much less time than i expected and was treated better than any shop ive been to in my past."
  • "They were able to order tires, get them in - in less than 24 hours + put them on my car and have me ready to travel!"
  • "Even though they were busy, my tire was repaired."

Cons:

  • "I sat for over an hour for someone to call me to the desk to tell me they couldn't find the nail."
  • "Had me waiting 20 mins before even acknowledging me once I decided to leave and go to Midas instead."
  • "If you call yourself Mr Tire and you can’t do a basic tire installation, that’s pretty sad. Completely wasted my time."
  • "I pulled in to a jam packed lot and immediately thought I was going to be sitting there for hours."
  • "I needed to fix a flat tire called at 830am they got me right in, and they were extremely friendly."
  • "I had a puncture in my tire and even though it was 5 minutes to closing they took my car and had me back on the road in 15 minutes."
  • "Stopped in because tire was having a slow leak. The 2 staff members at the counter were very helpful and professional. I was in and out in about 35 minutes."

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