Address: 1192 Benjamin Franklin Hwy, Douglassville, PA 19518, USA
Phone: +16106866571
Rating: 4.6
based on 172 reviews.
Customer Service
Pros:
"Louis was AWESOME!:)"
"They got me in and out in no time."
"Always helpful and never gives me an attitude when I tell them what I do or don't want unlike jiffy lube."
"Brandon and all of the staff were very nice and courteous."
"Excellent customer service!!"
"Very nice people, the manager Derick is very helpful and committed to delivering the best service to the customers."
"The employees are super nice and I can tell they are honest about the job…not trying to nickel and dime you!"
Cons:
"Not happy for my service just went back for a re inspection and we dropped the car off at 9am had a 10.30 appointment and its now 4.04 and it's not done yet."
"This was a very negative experience."
"Absolutely ridiculous. I will never go back."
"This place is a total ripoff and the mechanics are a joke, if you get tires here they automatically say you need an alignment done."
"The worst possible customer service and care for their clients."
"For the dishonestly I will never return."
"Horrible place. Please spend your money elsewhere. It took 6 hrs to get tires on car."
Quality of Work
Pros:
"Came to Mavis to get a valve stem fixed on my tire. He took extra care due to my aftermarket wheels and did a GREAT job."
"They let me come get my car and quoted me a price that was very reasonable."
"He worked for about 10 minutes to get it unstuck and saved me the cost of having to pay for a new one."
"Awesome service at mavis tire in Douglassville."
"I'm extremely grateful for the above and beyond customer service and I've definitely changed my stance of this company."
"They found a puncture and were able to repair the tire within an hour."
"Derek was great! He took the time to show me the rotors and explain how they should look and function."
Cons:
"Got an oil change and tires mounted last week (9/8/21) and they didn’t tighten the drain plug."
"The alignment was worse after picking up my car after the work was done."
"I just found out from my mechanic that they never put my brakes on or how they are worn and not new."
"Revising my previous 5 star rating...this place has seriously gone downhill since changing from STS to Mavis and George leaving."
"The Douglassville Mavis has come close to ruining BOTH of our cars now!"
"They ruined my navigators 4 wheel drive."
"Went to get a new tire, guy at the desk was rude and trying to rush me through the transaction when I wanted to ask questions about what I was buying from them."
Price and Efficiency
Pros:
"Went out for breakfast this morning and punctured my tire on something in the parking lot. Called around to a couple places and found Mavis had the best rates for the tire I was looking for."
"New to the area, so I was looking for a new service center that I can trust and rely on! Great service! Provides what is expected for a fair price."
"The prices were more than fair, the service was exceptionally quick, and his opinions and recommendations spoke of his expertise."
"I recently had the pleasure of working with MAVIS TIRE for car repairs, and I must say, they exceeded my expectations."
"And the price was good."
"Service was great. Had to get a valve-stem replaced and they took it right away."
"The dealer was going to charge $1800 to replace my drive shaft, but Brendan had it replaced for 6 times less than that."
Cons:
"Only downside 43.00 for a traditional oil change is rough."
"however from the time the car went into the bay it to the lift coming down, it took them 1 hour and 45 mins to change 4 tires."
"It took 5 hours to figure that out?? Or were they too busy trying to sell me stuff."
"Appointment was for 12. Tires 'hadn’t been delivered yet' even though the appointment was made 4 days prior."
"Took a while and definitely was no discount.. 130 dollars was the total just to get the cheapest tire they had..."
"They coincidentally 'didn’t have another of the tire I needed' so they up charged me."
"The only issue i had was i made an app. for 5 for a mount and balance... it took over two hours!"