Mavis Discount Tire Reviews Summary

Category: Tire shop

Address: 1192 Benjamin Franklin Hwy, Douglassville, PA 19518, USA

Phone: +16106866571

Rating: 4.6
based on 172 reviews.

Customer Service

Pros:

  • "Louis was AWESOME!:)"
  • "They got me in and out in no time."
  • "Always helpful and never gives me an attitude when I tell them what I do or don't want unlike jiffy lube."
  • "Brandon and all of the staff were very nice and courteous."
  • "Excellent customer service!!"
  • "Very nice people, the manager Derick is very helpful and committed to delivering the best service to the customers."
  • "The employees are super nice and I can tell they are honest about the job…not trying to nickel and dime you!"

Cons:

  • "Not happy for my service just went back for a re inspection and we dropped the car off at 9am had a 10.30 appointment and its now 4.04 and it's not done yet."
  • "This was a very negative experience."
  • "Absolutely ridiculous. I will never go back."
  • "This place is a total ripoff and the mechanics are a joke, if you get tires here they automatically say you need an alignment done."
  • "The worst possible customer service and care for their clients."
  • "For the dishonestly I will never return."
  • "Horrible place. Please spend your money elsewhere. It took 6 hrs to get tires on car."

Quality of Work

Pros:

  • "Came to Mavis to get a valve stem fixed on my tire. He took extra care due to my aftermarket wheels and did a GREAT job."
  • "They let me come get my car and quoted me a price that was very reasonable."
  • "He worked for about 10 minutes to get it unstuck and saved me the cost of having to pay for a new one."
  • "Awesome service at mavis tire in Douglassville."
  • "I'm extremely grateful for the above and beyond customer service and I've definitely changed my stance of this company."
  • "They found a puncture and were able to repair the tire within an hour."
  • "Derek was great! He took the time to show me the rotors and explain how they should look and function."

Cons:

  • "Got an oil change and tires mounted last week (9/8/21) and they didn’t tighten the drain plug."
  • "The alignment was worse after picking up my car after the work was done."
  • "I just found out from my mechanic that they never put my brakes on or how they are worn and not new."
  • "Revising my previous 5 star rating...this place has seriously gone downhill since changing from STS to Mavis and George leaving."
  • "The Douglassville Mavis has come close to ruining BOTH of our cars now!"
  • "They ruined my navigators 4 wheel drive."
  • "Went to get a new tire, guy at the desk was rude and trying to rush me through the transaction when I wanted to ask questions about what I was buying from them."

Price and Efficiency

Pros:

  • "Went out for breakfast this morning and punctured my tire on something in the parking lot. Called around to a couple places and found Mavis had the best rates for the tire I was looking for."
  • "New to the area, so I was looking for a new service center that I can trust and rely on! Great service! Provides what is expected for a fair price."
  • "The prices were more than fair, the service was exceptionally quick, and his opinions and recommendations spoke of his expertise."
  • "I recently had the pleasure of working with MAVIS TIRE for car repairs, and I must say, they exceeded my expectations."
  • "And the price was good."
  • "Service was great. Had to get a valve-stem replaced and they took it right away."
  • "The dealer was going to charge $1800 to replace my drive shaft, but Brendan had it replaced for 6 times less than that."

Cons:

  • "Only downside 43.00 for a traditional oil change is rough."
  • "however from the time the car went into the bay it to the lift coming down, it took them 1 hour and 45 mins to change 4 tires."
  • "It took 5 hours to figure that out?? Or were they too busy trying to sell me stuff."
  • "Appointment was for 12. Tires 'hadn’t been delivered yet' even though the appointment was made 4 days prior."
  • "Took a while and definitely was no discount.. 130 dollars was the total just to get the cheapest tire they had..."
  • "They coincidentally 'didn’t have another of the tire I needed' so they up charged me."
  • "The only issue i had was i made an app. for 5 for a mount and balance... it took over two hours!"

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