"The employees are all very personable & friendly."
"The workers are always very friendly and pleasant to deal with."
"Staff was very friendly and helpful."
"Their customer service is fantastic."
"Everyone was very professional and friendly."
"The staff was friendly, congenial and very helpful."
Cons:
"The staff weren't rude, but weren't pleasant either."
"Woman behind the counter seemed bothered by the fact that I was even there."
"The 2 others behind the desk were not much help."
"Completely unfriendly manager and not at all helpful."
"Customer service was not great from the beginning."
"Woman behind the computer can only single task, didn't acknowledge my presence as I stood there waiting for information."
"Steph was extremely short disrespectful and tried to reach me through the coals over an inspection."
Pricing and Honesty
Pros:
"Prices are fair, and the warranty was a great option as well."
"When it comes to pricing, they 100% have the faire prices in town."
"Prices are competitive and they have my tires in stock all the time."
"I got 4 new tires for my F-150. I priced the same exact tires at my local Ford dealer and they were at least 10% higher."
"Price was literally half for the same tires."
"The best price I could find on the tires I wanted."
"And the tire prices have always been very competitive."
Cons:
"Well I must say I was disappointed about their honesty."
"Beware of what they claim is bad."
"They rip customers off and try to get you to replace parts that don’t need replacing."
"Their prices have more than tripled."
"Price was a lot higher than originally quoted."
"Absolutely dishonest customer service paired with noncompetitive pricing."
"Run don't walk away from CJ's. The new management is not trust worthy and will try to sell you services you do not need."
Efficiency and Reliability
Pros:
"They honored my discounts without question and made it a really easy experience."
"Work was done quickly and before they changed anything after doing the inspection I was given a call to make sure they had the authorization to do so."
"There is great comfort in knowing you can rely on your mechanics to 'do what they say they are going to do' and in the time frame you need it in."
"Needed a flat repair, they informed me in a timely manner that the tire needed replacing and ordered one up and got the job done in the same day for a good price even though they were very busy."
"I was able to get right in and the oil change only took 40 minutes."
"I called and was encouraged to arrive 15mins before my appointment and it was fine!"
"Even with a full schedule, they took my vehicle in, assessed the situation, and repaired it the same day."