"The staff are very attentive, true professionals."
"Service was prompt and while the food was good, hot, well made, it could have been a bit more seasoned."
"The service was quick, friendly and professional."
"Service was very quick and the staff were friendly."
"Service was amazing and waiter so nice!"
Cons:
"The waitress was not service-minded at all. We didn’t feel welcome at any time."
"Our waitress was harsh, and with the worst attitude she could have with customers."
"Staff- morning time but employees tired."
"Our waitress wasn't super kind at all."
"I didn't see our server for a while and when I asked for a coffee refill, he seemed bothered by my request."
"Most of the staff are friendly but there is one rude woman who works here - you'll know who she is when she serves you."
"Waiter didn't give us much time before asking for our order and wasn't overly polite or friendly."
Food Quality
Pros:
"Great food, great prices."
"We had eggs with bacon/sausage and pancakes, it was delicious."
"Food was delicious. We got salads, wrap, burger and chicken tenders."
"The lamb gyro was delicious.... it was moist and perfectly seasoned."
"The food is your everyday diner food but one notch above all other diners."
"The food was amazing."
"The food is fresh and tasty."
Cons:
"The food quality at this restaurant did not meet my expectations. The pancakes were quite dry, and the sandwich was awful."
"Pancakes were super dry, Benedict have bread yesterday (not fresh-not chewy)."
"The food remains decent, but considerably over priced."
"Ordered corn beef hash! Worst I've ever seen, had or tasted!"
"The sandwich and chicken was beyond dry."
"I ordered avocado toast with eggs which were served 'COLD,' even after they were sent back to be reheated."
"Ordered an omelette on a slow day and found a baby roach inside."
Atmosphere
Pros:
"The atmosphere is amazing."
"It's a classic American Diner. The menu was full of variety for every age."
"One of the few true diner(ing) [lol] experiences left in New York City's Theater District with a warm feeling, attentive service and friendly, patient staff."
"The atmosphere was very friendly and I could feel the holiday spirit in the air."
"Such a great and friendly vibe inside."
"The vibe was totally chill and laid back."
"A homely and lively atmosphere serving comfort food."
Cons:
"The place is okay, but everything about the place including the waiters are average."
"The atmosphere is not of a typical diner. Feels more like a restaurant."
"Unfortunately, the short guy at the front that seats people was extremely rude."
"Normally when the food and service are incredible I'd rate 5 stars, but felt like the atmosphere was a little off, the lady behind the counter was less than approachable barely spoke while paying and just brought down the vibe of an otherwise incredible breakfast."
"Just be advised, the tables are extremely close together. If you struggle with close spaces this may be difficult for you."
"It's not fancy, or trendy. You won’t get good instagram photo there, but it’s warm and inviting."
"The atmosphere of this place is a little modern and almost upscale."
Price
Pros:
"The total price for the meal was only $11.53! I would definitely come back."
"For quality-value ratio, it’s 5-stars."
"The price is good and they don't rush you to eat."
"We also noticed that the prices were considerable better than other places too, which makes it a bonus."
"The price was superb. Better than places that charge twice the price."
"It's so cheap for New York prices."
"A great meal for under $10."
Cons:
"The only downside was that they aren't in compliance with current NYS laws regarding credit card pricing vs cash prices."
"Went there for breakfast having high expectations due to positive reviews and recommendations on reddit. Ended up being a quite basic place with greasy food and unreasonable add-ons of 3% to the final check like credit card fee."
"They charged me $6 for a side order of bacon when it was supposed to be included with my meal."
"2 plain pancakes? $10."
"Cheap too, little over $40 for 2 breakfasts 2 drinks and 20% Tip."
"In the cowboys wrap I've found a bolt washer. As an apology the waiter gave me a 20% discount. But any way it's unacceptable."
"They give you coffee and water, but mind you will be charged for this."