"Their food was really tasty, especially their cheeseburger."
Cons:
"The beef paty itself was totally flavourless, no salt, no spices, no nothing."
"Pretty poor tasting burger meat. Was both undercooked and overcooked in different parts of the patty."
"The fries were not all that. I didn’t even finish mine."
"The french fries stayed flavourless even after adding some extra salt."
"Everything seems to be from a can or a jar and in general low quality."
"Seemed dirty, had to send 1 food item back for being undercooked (Turkey burger)."
"I wouldn't recommend the omelette, which was too greasy, or potatoes which were dry and mushy."
Service
Pros:
"Extremely fast service, we were in and out in 30 minutes!"
"The staff were really friendly and nice."
"Service was prompt and friendly, felt like family or a regular right away."
"The waiter was very friendly and insured that everyone at the table got refills an had everything they needed."
"The service was super friendly and fast, even though they were really busy."
"Service was timely, and food was excellent."
"The service is very friendly and nice, more like you are part of the family."
Cons:
"We waited a really long time to order and to get the waiter’s attention at all."
"We didn’t get any glasses of water until we had already finished our meals."
"The waiter wasn't very nice but to be fair the place was packed so he was probably in a rush."
"Very rude staff. I arrived, waited for someone to tell me how long to wait. When I inquired, the staff was short-fused and yelled at me."
"The waiters lose interest in you. If they don't see you ordering a lot, all they are worried about is the tip you are leaving them."
"They took literally over 1.5 hours to make all of my food, they just kept saying it was almost ready."
"Not a place to be if you don’t want to be racially profiled."
Atmosphere
Pros:
"This is as old-New York as it gets, folks, and I mean this in the BEST possible way- a slice of history, of charisma, of charm."
"The old school vibe is wonderful."
"An awesome place and an authentic American diner."
"Classic American diner experience."
"A true hidden gem with excellent value."
"I got a cozy, family vibe when I was there and It was very comfortable."
"The vintage diner-like setting is clean and well maintained."
Cons:
"It's not much to look at, but noms food."
"These people are disgusting. I asked for well done cheese burgers and they were raw inside."
"Food is excellent, but it seems they've given up on trying to keep the place clean. There were multiple roaches on the walls."
"The place is filthy… not sure what the health inspectors are doing."
"This is where fasting should be rewarded. We were seated next to a dirty fan full of dust on a chair next to me."
"I traveled from the west side because I saw the great reviews. I was unpleasantly surprised - first off, the place is filthy… not sure what the health inspectors are doing."
"Lack of WiFi was a slight problem."
Value
Pros:
"For the quality the prices were so low."
"Come here for a super basic beefy juicy medium cheese burger. Reasonably priced at $6 for the burger only."
"Great cheap burger, bland fries."
"The food was excellent and cheap."
"If you want excellent food, cooked simply and well for a decent price, this is the best spot in NYC."
"Food is VERY inexpensive ($5.56 for fries & coffee)!!"
"Prices are very very reasonable given the uptick the past year."
Cons:
"Plus it's moderately expensive for a burger and fries -- like $25 including tax and tip."
"Paid 38$ in the end for two burgers with fries. Really nothing special and both more expensive and less tasty than a decent fast food."
"Unfortunately, the food is not bad but not amazing either especially since it's fairly expensive (30 euros for some pancakes, bacon, eggs and coffee)."
"They add the tips of 20% directly which is too much I think for the service they do."
"Quality- price doesn't align! It's just very basic and no taste, but yes you're full!"
"I ordered a chicken soup, no noodles. Instead I got an overpriced small cup of noodle soup with no chicken."
"The prices here are very decent, It will cost you about $10-$15 depending on what you get."