Patiala Indian Grill Reviews Summary

Category: Indian restaurant New York

Address: 371 W 34th St., New York, NY 10001, USA

Phone: +12125642974

Rating: 4.4
based on 310 reviews.

Service

Pros:

  • "The owner greeted us and said he will seat us in 5 minutes. Which he did."
  • "Service was great, quick."
  • "Our server was great, tending to us regularly."
  • "The staff were attentive and seem quick to make any issue right."
  • "The staff was friendly and attentive, and they were happy to answer any questions I had about the menu."
  • "The staff was very nice and accommodating."
  • "Service was incredibly quick and professional."

Cons:

  • "Came back 2 days after, was very bad service, construction guys in and out while we eat."
  • "The waiters are so busy running around that you might have to repeat same thing to them 3 times to get their attention and couple of them were rude as well."
  • "The waitress was extremely rude and would not allow separate bills to be issued despite there only being 2 people total."
  • "I was denied entry because I was accompanied by my service dog."
  • "The waiter assigned to our table displayed an astonishing level of arrogance and rudeness that was both shocking and unwarranted."
  • "Would not recommend this place."
  • "Customer service can definitely be improved as well. No one had a smile on their face and just looked at us with a dead stare."

Food Quality

Pros:

  • "The garlic naan and rice were very good, and they fulfilled my request of making sure my dish was spicy."
  • "The butter chicken was so good. The shrimp korma had an amazing sauce!"
  • "Food was delicious, especially patiala Chicken kababs, gobi, daal, butter chicken and goat curry."
  • "The Chettinad Egg Curry and their Vegetarian Biriyanis are both fantastic."
  • "The Gobi 65 was a little weird, but besides that, food was great."
  • "The Chicken65 and Dal Tadka is a must do."
  • "Each dish showcased authentic flavors, making it a memorable dining experience."

Cons:

  • "The taste was bland and wierd."
  • "Taste is average and below average for some dishes- for instance, we ordered anaari fish tikka which was extremely bland that we couldn't eat it at all and had to throw it eventually."
  • "I had bhel and paneer chilly and it was not so tasty."
  • "The malai kofta is way too sweet."
  • "The food was below average... nothing close to authentic punjabi food."
  • "Asked for medium spice level, but there hardly any spice or rich flavor for the paneer or chicken tikka."
  • "Food quality is awful. Its full of un necessary sweet sauces and are not authentic."

Ambiance

Pros:

  • "The staff is very warm and welcoming. Very calm vibes."
  • "He made us feel so welcoming."
  • "Some reviewers have called this place small but I would probably call it cozy."
  • "The outdoor seating area is nice though!"
  • "Very nice ambiance."
  • "The atmosphere was warm and relaxing."
  • "Love the ambience and decor of this place."

Cons:

  • "The restaurant space is a bit small so you are very close to the other tables."
  • "The space is very small with a tiny section indoors and a covered outdoor area of approximately the same size."
  • "Very small space and limited tables."
  • "Only downside is that it was a bit dark inside."
  • "The restaurant was dark and very small but there food makes up for it."
  • "The restaurant it's too dark for my taste."
  • "Small and crowded place. Do not expect a nice ambiance as we are discussing here new time Square in New York."

Price

Pros:

  • "The cost was $83."
  • "This is the perfect place to get a taste of delicious Indian food for a great price."
  • "Great value for money."
  • "Prices are really good for Midtown and portions are large in my opinion."
  • "Pretty reasonably priced especially given the location."
  • "The prices are great for the serving size."
  • "The Patiala Lunch Box for $13 is a good value."

Cons:

  • "It is expensive as compared to other restaurants."
  • "Good food, but a little expensive compared to similar Indian restaurants."
  • "Mustard greens alone was $26.02."
  • "Expensive as it is in such a busy area, but worth it!"
  • "Prices are high."
  • "45%-55% more expensive than other nearby eateries."
  • "The portions were quite small and prices were very high."

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