Animal Hospital of Brooklyn Reviews Summary

Staff Professionalism

Pros:

• "Common sense, plus compassion and clinical excellence are what you will get here. Not to mention very reasonable and transparent fee's for services."
• "Everyone was friendly and barely had a wait."
• "Dr.Campanille is extremely professional and takes his time with the pet and the pet parent."
• "Dr. Campanile is amazing. He is a very kind-hearted, compassionate, and a straight to the point kind of person."
• "Nicole at the front was very informative and extremely helpful when I needed it most."
• "The staff is amazing, Nicole and Claudia have gone above and beyond accommodating emergency appointments when needed."
• "The staff are great and helpful."

Cons:

• "The ladies at the front desk especially the BLONDE one, are rude."
• "Strongly advise against visiting this clinic! The front desk staff failed to review my cat's vaccination records, resulting in an unnecessary double dosage of rabies and feline combination shots."
• "Shyanne is TERRIBLE for a front desk staff."
• "Assistant loudly says to Vet 'he can't afford $1300' as if vet suffers from compromised cognitive abilities."
• "They did another medical procedure on my dog without being authorized as my dog was under anesthesia!!"
• "He had no remorse or concern for my poor dog, and kept prescribing him steroids and nausea medication when there was clearly a much more serious issue."
• "The vet was rude. He was very unprofessional."

Quality of Veterinary Care

Pros:

• "I cannot thank Dr Campanile and his staff enough for their kindness and compassion in treating my 8 year old Boxer, Chloe."
• "Dr. Campanile is an excellent vet. My Family has been coming to him a little over 30yrs now."
• "The Animal Hospital of Brooklyn is hands down, the best place to bring your animal when they are sick."
• "Dr. John is a wonderful veterinarian. I have been coming to his office for over thirty years."
• "Dr. John has been my vet for nearly 20 years, He is an incredible vet and person."
• "Dr. Campanile and his team have been caring for my animals (and me) for years. I have cats and dogs and every time I go there I know I am getting the best care."
• "Dr. Campanile is a highly qualified, caring veterinarian; he and his team provide outstanding care for my dogs."

Cons:

• "I took my two kittens here for vaccines and to be neutered. Unfortunately, only one of my cats survived the quick procedure to be neutered."
• "If you love your pet & have an emergency, consider going elsewhere."
• "Do not kennel your dog there!!!!!!!!!!!!Brought my dog to be kenneled there for 6 days... I'm so disappointed to trust my dog at a vet hospital for several days and not feel your dog was given the best care."
• "Dr Fish did not seem like he likes animals at all."
• "I'd give no stars if I could this is a horrible racist establishment."
• "Everyone needs to avoid this place. Please do not bring your ferals or your own pets there."
• "Took my pup here for boarding for a few days... Sadly she had to be put down today since she couldn't hold her bowels or eat on her own."

Administrative Efficiency

Pros:

• "The prices in this clinics is really about to help animals not just take the money."
• "I highly recommend this place, very clean. GREAT SERVICE!!"
• "The only qualified veterinary clinic in the New York metro area for Dobermans."
• "Absolutely love this place... the staff especially Nicole are always so courteous and patient with me."
• "They are also reasonable with pricing."
• "The girls behind the desk are informative, compassionate and go above and beyond to make sure everything runs smoothly."
• "The staff is friendly and professional, always caring for the welfare of the animals and helping me with clear instructions of medicines as well as answering my questions and addressing my concerns."

Cons:

• "I never feel comfortable when you have to pay up front, before anything is done."
• "They overcharge for prescriptions to be called in."
• "The only issue is finding parking in the area."
• "I was back on hold for ANOTHER 34 MINUTES."
• "I just spend 97 dollars for them to basically tell me there is nothing they can do."
• "Their filing and billing is terrible."
• "The first blood test cost $300 when the average cost to look at thyroid function is $150 (200 on the high side)."