Veterinary Healthcare Center Of Clifton Inc Reviews Summary

Staff and Service

Pros:

• "The receptionists & techs are very kind, courteous and respectful as well as helpful in emergencies."
• "The staff was very friendly, the doctor was excellent."
• "The whole staff were so nice and accommodating."
• "Staff (Receptionist, Vet, and assistant) were professional, friendly, & understanding to his needs."
• "The entire staff is very friendly and understanding."
• "The office staff are friendly and very accommodating."
• "The front desk and assistants are polite, organized and efficient."

Cons:

• "I've been there with both of my pets and from the moment I walk in, it is almost like I'm disturbing the receptionist."
• "Terrible experience here. Took off of work to be at this place at 7am. I get a call from a rude secretary 14 mins before I walk in to cancel my medical grooming appointment."
• "His office staff number one is very unfriendly."
• "Front desk always has an attitude."
• "The staffs are not to friendly at all, they need to say Good morning, and smile."

Dr. Cataldi's Expertise and Care

Pros:

• "Dr. Cataldi loves his job and it shows."
• "Dr. Cataldi and his team are exceptional!!"
• "Dr. Cataldi is very honest, caring, nurturing and just wonderful!"
• "Dr. Cataldi is knowledgeable and explains diagnoses and treatments clearly."
• "Dr. Cataldi diagnosed the problem immediately through his decades of experiences."
• "Dr. Cataldi is extremely fair. He is honest and is not out to break anyone’s bank."
• "Dr. Cataldi is the most intelligent Vet that I have had the pleasure of bringing My dog to him."

Cons:

• "I've seen the same vet every time and he doesn't seem very forthcoming with information."
• "Also he did not want to do anything, because of Saturday, including that it was His mistake."
• "However, my family brought our beloved pet throughout the week to Dr. Cataldi. He kept assuring us that everything was stable... Well, Marley passed away in a horrible manner."
• "He diagnosed my dog's ear infection for an alergie not even taking look into dog's ear."
• "Dr. Cataldi has lost his passion."

Facility and Accessibility

Pros:

• "The office itself is a very comfortable and clean area to wait in."
• "The clinic is always clean."
• "The office waiting area and examination rooms are immaculately clean."
• "Extremely clean and organized."
• "The facility clean and well maintained."
• "The facility was very clean and convenient to get to."

Cons:

• "I do wish they had later hours, at least once a week."
• "The hours are a little difficult for me but I can make it work."

Cost and Value

Pros:

• "Reasonable rates and well thought out care."
• "Removed a wart that we were quoted would cost 1,200 to remove for under 200 dollars."
• "His rates were very reasonably."
• "Dr. Cataldi's kind, gentle demeanor made the visit very pleasant. He handled my cats very well. Did I mention how reasonable his prices also are?!"
• "The cost of a visit was much better than in my town of Montclair and I feel like the care was above and beyond."
• "Pricing at the Veterinary Healthcare Center of Clifton is always reasonable and fair and you can be sure that Dr. Cataldi will never bill you for any tests unless they are absolutely necessary."
• "They are very affordable and My dog loves his trips to the vet!!"

Cons:

• "I spent almost $300 for a ten min visit he didn’t even reimburse me for his negligence!!!"
• "Wha a shame for 150 dollars cost!"
• "These people are out only for your money - they will treat your pet then continually find ways to keep reaching into your pocket."