"Dr. Walsh was incredible!! Not only is she a wealth of knowledge & takes the time to explain Everything."
"Dr Buchholz is my favorite!! He is the best; he provides the best care for my dogs!"
"Dr. Swan is an amazing vet. He is kind, caring, and very informative about what my pets need."
"Everyone is so caring, and no matter which doctor or vet tech we see, we feel like we're getting the best care possible!"
"Dr. Buchholz was very thorough in his exam and discussion of the cat's history of colitis, and had some new treatment ideas."
"Dr. Swan, Dr. Buchholz and Dr. Lim are AWESOME, super caring, compassionate and intelligent vets."
"Dr. Cannon was wonderful. He took time to explain everything to me regarding my dog."
Cons:
"I recently had a mass removal surgery where they did not listen to my wishes and performed additional lab tests that I specifically told them not to."
"It is impossible to get in touch with this place! Ever since they went to automation, (press 1, press 2, whatever) it has gotten worse."
"Dr. Buchholz never came outside to speak to me, he never contacted me."
"However, they misdiagnosed her condition."
"But what was my tipping point was when they MISDIAGNOSED my dog."
"They also did not provide pain management medication even though they did a major surgical operation."
"Took my dog there for awhile 'Ayala' after I told them she needed surgery they denied. After months took her back and they said it’s something else. They did surgery and she passed."
Customer Service
Pros:
"The staff is always friendly and helpful in aiding our dog."
"The professionalism that was shown my family and me was outstanding."
"The staff knows her as soon as she walks in and showers her with love and treats that she is basically jumping into their arms."
"The front desk associates are attentive and helpful to incoming patients."
"From the time you walk in the front door your greeted by a friendly and helpful staff to the technicians to the aides and mostly to the outstanding vets at this facility."
"Front desk/reception staff is incredibly helpful and friendly."
"The staff is exceptionally friendly and helpful."
Cons:
"I’ll recommend to all my friends with pets never to go here!!!!!"
"I texted from the parking lot as told. I received a response that they did not recognize my name or number... I was put on hold for quite a while."
"I love my puppy's Doctor, but some staff are very incompetent & need some manners and find another job."
"I will no longer bring my cat and dog here."
"This place has gone downhill. Revolving door of vets."
"I will never step foot in this place again and recommend you do the same."
"I can't remember the last time I felt so disrespected."
Facility & Accessibility
Pros:
"MVC is a wonderful place they remove the stress of having to take your pet to a place they don't want to be."
"The office is clean and plenty of parking."
"The facility is clean & up to date."
"Maywood Clinic is a clean place, great friendly staff with excellent customer service."
"I am so happy with the attention from the staff and the cleanliness of the clinic."
"Large exam room for my Great Dane to move around in and was very clean."
"The facility is prestine; very clean, large space."
Cons:
"At this location there are so many hidden fees you may come across."
"Overall, nice facility with sweet staff. Just be wary of upselling."
"They are no longer open on Sunday and they no longer 'honor' prescriptions from any pharmacy other than their own."
"Have had good experiences here in the past, however the last time I went I was left very disappointed with their practice, lack of experience with exotic animals and price transparency."
"Called and said they weren’t accepting new clients! Yet looking on this review they took a new client just 3 weeks ago!"
"I have make appointments & when i showed up, they said I had no appointment in their system."
"They CHARGED me for this already and they didn't even do it yet!"
Cost & Value
Pros:
"I only wish the vet fees were little lower."
"The prices for the works are very reasonable."
"They accept Care Credit which has made paying the bills much easier."
"The price was less than expected so I was very happy."
"To my surprise when I received the bill it was much less than the other vet I previously used!"
"The staff is very sympathic and caring, they all were wonderful and the prices are not excessive."
"The staff is incredibly knowledgeable and they are affordable as well."
Cons:
"This vet is too expensive and offers little help."
"However, the amount of money my family had to pay is astronomical."
"I don't know why we have to pay $100 for 10-15 minutes."
"They are a bit pricey but the service is quality."
"Very pricey and hated that."
"It's very disappointing. I paid so much for that visit alone."
"When my wife goes to pay she's shocked to see a 700+ dollar bill!"