Maywood Veterinary Clinic Reviews Summary

Category: Animal hospital

Address: 125 E Passaic St, Maywood, NJ 07607, USA

Phone: +12018006039

Rating: 4.5
based on 279 reviews.

Veterinary Care Quality

Pros:

  • "Dr. Walsh was incredible!! Not only is she a wealth of knowledge & takes the time to explain Everything."
  • "Dr Buchholz is my favorite!! He is the best; he provides the best care for my dogs!"
  • "Dr. Swan is an amazing vet. He is kind, caring, and very informative about what my pets need."
  • "Everyone is so caring, and no matter which doctor or vet tech we see, we feel like we're getting the best care possible!"
  • "Dr. Buchholz was very thorough in his exam and discussion of the cat's history of colitis, and had some new treatment ideas."
  • "Dr. Swan, Dr. Buchholz and Dr. Lim are AWESOME, super caring, compassionate and intelligent vets."
  • "Dr. Cannon was wonderful. He took time to explain everything to me regarding my dog."

Cons:

  • "I recently had a mass removal surgery where they did not listen to my wishes and performed additional lab tests that I specifically told them not to."
  • "It is impossible to get in touch with this place! Ever since they went to automation, (press 1, press 2, whatever) it has gotten worse."
  • "Dr. Buchholz never came outside to speak to me, he never contacted me."
  • "However, they misdiagnosed her condition."
  • "But what was my tipping point was when they MISDIAGNOSED my dog."
  • "They also did not provide pain management medication even though they did a major surgical operation."
  • "Took my dog there for awhile 'Ayala' after I told them she needed surgery they denied. After months took her back and they said it’s something else. They did surgery and she passed."

Customer Service

Pros:

  • "The staff is always friendly and helpful in aiding our dog."
  • "The professionalism that was shown my family and me was outstanding."
  • "The staff knows her as soon as she walks in and showers her with love and treats that she is basically jumping into their arms."
  • "The front desk associates are attentive and helpful to incoming patients."
  • "From the time you walk in the front door your greeted by a friendly and helpful staff to the technicians to the aides and mostly to the outstanding vets at this facility."
  • "Front desk/reception staff is incredibly helpful and friendly."
  • "The staff is exceptionally friendly and helpful."

Cons:

  • "I’ll recommend to all my friends with pets never to go here!!!!!"
  • "I texted from the parking lot as told. I received a response that they did not recognize my name or number... I was put on hold for quite a while."
  • "I love my puppy's Doctor, but some staff are very incompetent & need some manners and find another job."
  • "I will no longer bring my cat and dog here."
  • "This place has gone downhill. Revolving door of vets."
  • "I will never step foot in this place again and recommend you do the same."
  • "I can't remember the last time I felt so disrespected."

Facility & Accessibility

Pros:

  • "MVC is a wonderful place they remove the stress of having to take your pet to a place they don't want to be."
  • "The office is clean and plenty of parking."
  • "The facility is clean & up to date."
  • "Maywood Clinic is a clean place, great friendly staff with excellent customer service."
  • "I am so happy with the attention from the staff and the cleanliness of the clinic."
  • "Large exam room for my Great Dane to move around in and was very clean."
  • "The facility is prestine; very clean, large space."

Cons:

  • "At this location there are so many hidden fees you may come across."
  • "Overall, nice facility with sweet staff. Just be wary of upselling."
  • "They are no longer open on Sunday and they no longer 'honor' prescriptions from any pharmacy other than their own."
  • "Have had good experiences here in the past, however the last time I went I was left very disappointed with their practice, lack of experience with exotic animals and price transparency."
  • "Called and said they weren’t accepting new clients! Yet looking on this review they took a new client just 3 weeks ago!"
  • "I have make appointments & when i showed up, they said I had no appointment in their system."
  • "They CHARGED me for this already and they didn't even do it yet!"

Cost & Value

Pros:

  • "I only wish the vet fees were little lower."
  • "The prices for the works are very reasonable."
  • "They accept Care Credit which has made paying the bills much easier."
  • "The price was less than expected so I was very happy."
  • "To my surprise when I received the bill it was much less than the other vet I previously used!"
  • "The staff is very sympathic and caring, they all were wonderful and the prices are not excessive."
  • "The staff is incredibly knowledgeable and they are affordable as well."

Cons:

  • "This vet is too expensive and offers little help."
  • "However, the amount of money my family had to pay is astronomical."
  • "I don't know why we have to pay $100 for 10-15 minutes."
  • "They are a bit pricey but the service is quality."
  • "Very pricey and hated that."
  • "It's very disappointing. I paid so much for that visit alone."
  • "When my wife goes to pay she's shocked to see a 700+ dollar bill!"

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