"I recently brought my cat to Bay Shore Animal Hospital and was greeted by a friendly concerned staff and soon enough was led to the exam room where I was greeted by Dr. Ditchik and his attentive assistant."
"Best animal hospital we live in Islip and have been going to Bayshore for over 20 years, staff is amazing."
"The staff is friendly, professional and empathetic."
"Accommodated us on short notice for our 3 pets who all needed concurrent treatment. The staff were gentle and you can tell they really care about animals."
"They handle all my animals with care and love and compassion. I trust them when I go away to take care of my pets, I have never been disappointed."
"The staff clearly cared about animals and were so kind and comforting."
"Friendly and attentive staff. From the receptionist, to the vet techs, to the vets themselves, they are so helpful and accommodating."
Cons:
"The Staff is overworked and the owner needs to hire more people to work there."
"The worker is completely lost."
"A very condescending office staff."
"The new staff is unorganized. The only doctor worth seeing is Dr. Terrell. The others don't seem to be very knowledgable."
"Kristina is nasty, & unprofessional."
"They send you emails to make appts online. Then you do so and no one contacts you."
"The owner Steven D is completely nasty and hope this place closed down."
Facility
Pros:
"Came home happy and smelled fantastic after they were washed as well!"
"Such a nice place. They love the animals. They took such great care of my doggy."
Cons:
"Facility is just very small and crammed very difficult to maneuver large animals in and out."
"The exam room is dated; no one bothers to fix broken cabinet handles."
"The place smells like dog sh*t & cat pis."
Cost and Billing
Pros:
"The prices here are good."
"They always do the right thing and prices are very reasonable compared to other veterinary offices in the area."
"They've treated my pug from puppy till his last breath, they were always kind, nonjudgmental and always worked with us financially."
"They don't hit you over the head with unnecessary charges."
Cons:
"She’s doing her best to charge for an 'emergency apptm'."
"Money money money is all they want. Never ever will i subject my animal to their care again."
"Do not see Dr Ditchek. He is a car salesman and will run up your bill."
"They didn’t forget to send her home with a $400+ bill though over $100 of which is for medication that is not needed as our dog passed away a half hour after being released from their ‘care’."
"They charged me $1,800 and again said its pool water... IF YOU CARE ABOUT YOUR PET DO NOT BRING THEM HERE."
Professionalism and Care
Pros:
"I can't say anything but beautiful things about this place! Dr. Jay is an amazing soul and human being."
"Dr Josh is the most caring and educated vet I have ever dealt with."
"Dr. Steve Dratch was the absolute best. Persistent problem that plagued my dog was quickly resolved for the first time in many months."
"One person that I have to point out is Dr. Jay. He is really concerned about the care your pet is receiving, making sure that he provides quality over quantity."
"Dr. J and his team is beyond amazing he went above and beyond for my little 2lb chihuahua Pebbles."
"Dr. J is the best! He saved my best friend, he really cares about your pet and shows you that he’ll do anything to help your fur baby!"
"Dr. J is so amazing and really devotes all of his time to your pet."
Cons:
"He was also bleeding from his stitches way TOO much."
"After waiting a while with nobody coming out to see me I called back and expressed my unhappiness with them. Dr. Steven Dratch then got on the phone, was extremely rude, refused to refund me for the medicine."
"He hollered something at me as I was leaving that wasn’t professional at all."
"Our dog is no longer with us and maybe if she actually was treated properly while she was in their care, she might still be here."
"DR. Terrel told me she thought he drank pool water... I had to rush my dog to a REAL ANIMAL HOSPITAL and they found blockage immediately and did emergency surgery at 2 AM to save his life!"
"They clearly never monitor my dog or gave her work."
"When we got our dog back she was unable to walk came with this rotting smell and looked brain dead."