Bay Shore Animal Hospital Reviews Summary

Category: Animal hospital

Address: 202 E Main St, Bay Shore, NY 11706, USA

Phone: +16316650004

Rating: 4.5
based on 78 reviews.

Staff and Service

Pros:

  • "I recently brought my cat to Bay Shore Animal Hospital and was greeted by a friendly concerned staff and soon enough was led to the exam room where I was greeted by Dr. Ditchik and his attentive assistant."
  • "Best animal hospital we live in Islip and have been going to Bayshore for over 20 years, staff is amazing."
  • "The staff is friendly, professional and empathetic."
  • "Accommodated us on short notice for our 3 pets who all needed concurrent treatment. The staff were gentle and you can tell they really care about animals."
  • "They handle all my animals with care and love and compassion. I trust them when I go away to take care of my pets, I have never been disappointed."
  • "The staff clearly cared about animals and were so kind and comforting."
  • "Friendly and attentive staff. From the receptionist, to the vet techs, to the vets themselves, they are so helpful and accommodating."

Cons:

  • "The Staff is overworked and the owner needs to hire more people to work there."
  • "The worker is completely lost."
  • "A very condescending office staff."
  • "The new staff is unorganized. The only doctor worth seeing is Dr. Terrell. The others don't seem to be very knowledgable."
  • "Kristina is nasty, & unprofessional."
  • "They send you emails to make appts online. Then you do so and no one contacts you."
  • "The owner Steven D is completely nasty and hope this place closed down."

Facility

Pros:

  • "Came home happy and smelled fantastic after they were washed as well!"
  • "Such a nice place. They love the animals. They took such great care of my doggy."

Cons:

  • "Facility is just very small and crammed very difficult to maneuver large animals in and out."
  • "The exam room is dated; no one bothers to fix broken cabinet handles."
  • "The place smells like dog sh*t & cat pis."

Cost and Billing

Pros:

  • "The prices here are good."
  • "They always do the right thing and prices are very reasonable compared to other veterinary offices in the area."
  • "They've treated my pug from puppy till his last breath, they were always kind, nonjudgmental and always worked with us financially."
  • "They don't hit you over the head with unnecessary charges."

Cons:

  • "She’s doing her best to charge for an 'emergency apptm'."
  • "Money money money is all they want. Never ever will i subject my animal to their care again."
  • "Do not see Dr Ditchek. He is a car salesman and will run up your bill."
  • "They didn’t forget to send her home with a $400+ bill though over $100 of which is for medication that is not needed as our dog passed away a half hour after being released from their ‘care’."
  • "They charged me $1,800 and again said its pool water... IF YOU CARE ABOUT YOUR PET DO NOT BRING THEM HERE."

Professionalism and Care

Pros:

  • "I can't say anything but beautiful things about this place! Dr. Jay is an amazing soul and human being."
  • "Dr Josh is the most caring and educated vet I have ever dealt with."
  • "Dr. Steve Dratch was the absolute best. Persistent problem that plagued my dog was quickly resolved for the first time in many months."
  • "One person that I have to point out is Dr. Jay. He is really concerned about the care your pet is receiving, making sure that he provides quality over quantity."
  • "Dr. J and his team is beyond amazing he went above and beyond for my little 2lb chihuahua Pebbles."
  • "Dr. J is the best! He saved my best friend, he really cares about your pet and shows you that he’ll do anything to help your fur baby!"
  • "Dr. J is so amazing and really devotes all of his time to your pet."

Cons:

  • "He was also bleeding from his stitches way TOO much."
  • "After waiting a while with nobody coming out to see me I called back and expressed my unhappiness with them. Dr. Steven Dratch then got on the phone, was extremely rude, refused to refund me for the medicine."
  • "He hollered something at me as I was leaving that wasn’t professional at all."
  • "Our dog is no longer with us and maybe if she actually was treated properly while she was in their care, she might still be here."
  • "DR. Terrel told me she thought he drank pool water... I had to rush my dog to a REAL ANIMAL HOSPITAL and they found blockage immediately and did emergency surgery at 2 AM to save his life!"
  • "They clearly never monitor my dog or gave her work."
  • "When we got our dog back she was unable to walk came with this rotting smell and looked brain dead."

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