"I can finally afford to keep my dog up to date with everything."
"The well check is only $25 (versus $129++ someplace else)."
"As the name says, they are very low cost compared to other vets and highly recommended."
"Dr. Ali really does try to keep costs low for you and only recommends things that are necessary."
"Prices are very good, it is low cost, their prices are listed and easy to view also of business card."
"For a bill that could've easily turned into hundreds and hundreds of dollars, only summed up to $200."
"In Manhattan, for this procedure I was quoted $1500 MINIMUM at every vet I called for his age, but here I was able to pay under $1000."
Cons:
"Total scam vet. Advertises cheap dentals to get clients then tries to add on every test in the book running your bill up to $1500."
"Their prices were good for the general exam but went up to regular prices once there was a nail trim, blood taken and a medication given."
"For $10 medicine they charging 100 I would say just use vet for $25 and take prescription from him and order on Chewys or amazon…"
"I got a little discouraged when I was informed that the very cheap prices are for the job about to be performed and only, prices don’t count anything extra such anesthesia or IV."
"This place is false advertisement they aren’t low cost."
"This place is a scam. 400 dollars for blood work urine and check up and that's with a 'rescue discount'."
"What would have easily been $7,000 somewhere else, was $3,000 with exceptional care."
Staff and Service
Pros:
"We had a wonderful and life-saving experience with Dr. Ali and the staff."
"The veterinarian was very considerate and supportive of my cat Sullivan for an emergency surgery!"
"Dr. Ali and his crew are very open about all the aspects of procedures, how they happen and how much is their cost."
"The staff took great care of my cat and would definitely come back if anything ever happens."
"His team is friendly, understanding and works hard to make sure you are served with the best care and quality treatments."
"The staff is really really helpful!!! Amazing staff thank you so much for helping me with my Yorkie!"
"The assistants were so understanding and called me as soon as the operation was done and they really made me feel a lot better."
Cons:
"Such horrible people this doctor was beyond disrespectful."
"Although I think that there's a need for a more experienced staff because they had difficulty handling my pets."
"The Vet and his team lack essential communication."
"The doctor refused to help me."
"The guy that works there needs to be replaced or care more about sick/dying pets!"
"Staff was unprofessional and tried to diagnose my cat without taking her out of the carrier indicating she was aggressive."
"The doctor exhibited no kindness or compassion towards my cat."
Communication
Pros:
"Dr. Ali was compassionate, he has careful manners and speech; I saw care and professionalism on him and his crew."
"The doctor was attentive, answered all my questions, and clarified the entire process for me."
"Garo and every other member on the staff was forthcoming in being honest about the steps required to figure out what was wrong with my animals."
"I am able to make appointments easily and i've had to reschedule a bunch of times, but that was never an issue."
"They truly do care about their pet patients and are thorough."
"The staff, techs and doctors are so very kind here."
"The vet techs are super sweet and are responsive via phone or text."
Cons:
"This place has never, ever answered the phone for me."
"I decided to send out an email hoping to get answers to my questions and I have yet to hear back from the office."
"I called the clinic twice to check if they had any appointments for my dog and the lady on the phone not only proceeded to speak over me but then block my number as well."
"Your phone is never on. Hope the Vet/owner knows about it. I’ve gotten hung up a few times from the assistant."
"I went to a follow up appointment and it was like I was in another world, why wasn't all this information shared with me before."
"The doctor doesn’t share enough information with you and the support team sucks at keeping notes."
"Instead you get confusion and vagueness, and a vet who refuses to slow down to speak to you as a concerned owner."
Facility and Accessibility
Pros:
"The location is also very clean and the staff are all friendly, knowledgable, and clairvoyant."
"The office is so modern, clean and safe."
"I called for an appointment and got one for the next day. My dog Mary was experiencing unusual behavior and I was worried."
"This is gonna be Odin’s new place to go whenever I need him to get checked up!"
"Staff is also very friendly and accommodating I highly recommend coming here."
"They had her sleeping in a really comfy cage, and looked like my cat had a heated blanket to lay on."
"The office staff are also lovely."
Cons:
"Very disappointed about this place, traveled all the way to Queens, my dog is in need of dental work, they did a dental exam to my surprise they never follow with me after sending blood work requested by doctor."
"There was no AC in the building and loud barking dogs with no private space for me to debrief with the vet tech while picking up my cat."
"Still don’t have an appointment after 3 weeks of trying to get one. What a nightmare."
"Where did they go? This office suddenly showed as Permanently Closed on Google during the summer."
"I was happy with my appt. Doc was great. Nice staff. PROBLEM. Is they closed down after I started my dogs shots and now I have No record for him because they’re not answering my calls or emails."