Round1 Bowling & Arcade Reviews Summary

Entertainment and Facilities

Pros:

• "So much potential. The space is big, lots of games and the area downstairs has bowling, karaoke, ping pong and pool."
• "Round1 Bowling Amusement offers Entertainments for the families."
• "It's a fun night out with or without kids."
• "Very spacious, entertainment galore, karaoke room, bowling, arcade, pool playing, ping pong, private parties, child friendly."
• "A great place with a wide variety of activities including countless arcade games, bowling, billiards and snooker tables, karaoke rooms, you name it; Round 1 has it all."
• "As an arcade, they have everything! Arcade, bowling, karaoke, billiards, darts, table tennis."
• "Great place for all ages. An arcade with fighting and music games, there are claw games if you want to win something for your date, rhythm games to work up a sweat, the classic shooter style, and beer and bowling for the older crowd."

Cons:

• "The downside: so many games are out of order."
• "Many machines were out of service."
• "Lanes are frequently not working and been shutdown."
• "17 games out of service as well."
• "Half of the game give u errors when you try to swipe your card or are just out of order."
• "Almost all the games are broken and they charge extra credits on the other games to make up for it."
• "Half of the bowling lanes are closed resulting in an hour+ wait in order to bowl."

Pricing and Value

Pros:

• "Everything is very reasonably priced!"
• "The rates during the day during the week are pretty affordable."
• "Also they also have fast food and plenty of alcohol, the prices are reasonable too."
• "Stuffed animals are all Japanese brands and high quality unlike other crane machine toys in other arcade centers. $2 draft beers and $1 ice cream cones."
• "The pricing to play in the arcade is good since I paid $55 for 300+ credits."
• "The prices for bowling, karaoke, and billiards were very reasonable and I would even say cheap, especially if you arrive earlier in the day."
• "They have an amazing selection of arcade games, and all of them are priced well."

Cons:

• "It can become pretty expensive and some machines ate my money."
• "For $46 (incl $2 card fee) to play claw machines that are rigged, it’s a waste of money."
• "Extremely overpriced games."
• "Its a nicely designed arcade with plenty of claw machines but if $20= 115 points and pretty much every game is 10-13 points per play.....you'll finish that money in less than 10 mins."
• "The prices are high and the prizes are horrible."
• "But the prices are way high for regular visits. Most games are $1.50-$2 per play."
• "Very pricey experience, I went to the arcade part of Round1 with my friends, ended up spending $150 just for the 3 of us to run out of credits within an hour and a half."

Staff and Customer Service

Pros:

• "The staff are pretty nice and willing to help you, should you have any questions."
• "The service from Harrison was beyond amazing. He went above and beyond for my party."
• "The staff at Round1 Hicksville is friendly and helpful."
• "The worker at the counter was very pleasant."
• "I’m so pleased with the General managers Chris and Mike for helping my Fiancee recover her card when she had lost it."
• "Vinny is an amazing young man. He always greets us with a smile."
• "The staff was super friendly and helped when we wanted to try winning a prize."

Cons:

• "This place is poorly run, understaffed and needs improvement."
• "When I want also to talk with the staff about certain issues that I was having they didn't believe me, and gave me quite a bit of an attitude."
• "Staff ignoring us mid-conversation and walking away."
• "Customer service was absolutely horrible."
• "They closed the bar at 9 and never reopened because they were short staffed."
• "We thought we had a party host but they did nothing."
• "The one complaint is the staff was nowhere to be found when you needed them."