Sky Zone Trampoline Park Reviews Summary

Facility and Cleanliness

Pros:

• "Location looked great! Clean facility fast and efficient even when busy."
• "The place was very clean and we felt safe even tho we're in the midst of a pandemic."
• "Bathrooms were nice and clean though."
• "This trampoline park is maintained very clean."
• "Everything was decorated well and clean, and they did all of the clean up work and packed up any leftover food."
• "A fun filled place for kids and teens (and for energetic youth or oldies) to spend few gasping hours together..clean and tidy."
• "The trampoline park has been renovated it now also has arcade, rock wall, obstacle coarse, basketball and trampolines."

Cons:

• "This place is very dirty, the kids are rude and ignorant."
• "The restroom looked like it had a long night at jr prom which you can’t really tell if it was improper toilet courtesy or lackluster cleanliness."
• "Bathrooms are disgusting."
• "It was so dirty. Trash everywhere, food thrown on the floor, cups full of drinks."
• "Napkins, straws, paper all over the floor."
• "The whole establishment looks and feels dirty, waited ten minutes at snack bar for a drink no one ever came out from the back office. Bathrooms were disgusting."
• "Filthy went to the next level when my wife discovered a used condom in the women's room!"

Staff and Customer Service

Pros:

• "Albert, Sylvia, Keoin and Josh did a outstanding job making sure we were in and ready to go."
• "This was an amazing place to go with my little siblings! Kayla I believe her name was, was very helpful with everything! She even taught my siblings how to do a front flip on the trampolines!"
• "The manager in the purple shirt on 4/1/2021 was a sweetheart."
• "The manager was friendly and helpful."
• "Staff is friendly and helpful, and it seems always busy."
• "Staff are always attending and ready to help."
• "The staff is perfect, especially with small kids, and always willing to help."

Cons:

• "They were SO disorganized."
• "The employees are angry, this place is covid written all over it."
• "The young high school 'staff' at this establishment clearly has never had lessons in customer service."
• "Terrible customer service, they have kids working there who have rude manners."
• "The employees are all rude."
• "The staff here is extremely rude and unaccommodating."
• "The staff was extremely rude to my children."

Value and Pricing

Pros:

• "Only paid for an hour and on Tuesdays they are all discounted prices."
• "Reasonable prices as well!"
• "SkyZone offers a month long pass for about $35, so clearly they can take a lot more people for almost nothing."
• "This park is very reasonably priced and is very large. It has about five different play zone sections."
• "The prices of a party are reasonable and the food is decent."

Cons:

• "Very disappointed in the experience. Total rip off."
• "Save your money and go to any other trampoline park."
• "$50 bucks I spent for a 2 year old and 5 yr old for 90 mins."
• "This place has way too many rules to be able to have fun."
• "Way over priced. Young kids working not too many adults So no one really enforce the rules."
• "SO overpriced and restrictive. Ridiculous."
• "Complete rip off."

Safety and Rules

Pros:

• "The place was very safe as well."
• "They are pretty strict on the rules which is good."
• "They have staff walking around making sure kids are safe."

Cons:

• "Too many rules in a place where kids are suppose to be able to run free."
• "Parents aren’t allowed to help little ones jump."
• "Poor supervision of activities."
• "Kids weren’t allowed to jump together OR play with foam blocks."
• "Rules in this park are ridiculous, and as opposed to having fun, kids were constantly told what not to do, which was basically everything."
• "Sitting on the trampolines is not allowed. Leaning against the sides of the trampolines is not allowed. Two on the same trampolines is not allowed."
• "The rules about one person per trampoline is crazy."

Facilities and Attractions

Pros:

• "Kids had an awesome time here. Had a birthday party, they have a couple different trampoline sections."
• "Trampoline and parkour (?) for all ages! Birthday rooms for the kiddies with a variety of different packages, also separate concession area with decent seating."
• "What's better than kids and trampolines? More trampolines? And trampoline dodgeball."
• "The kids love it, everyone enjoys, lots of smiles here."
• "The kids really enjoyed themselves."
• "A great fun place for kids of all ages! We were there for my grandson's birthday party and he and his friends had a blast."
• "So fun! My 2 year old had a ball. Was exhausted afterwards from all that jumping felt like I worked out at the gym lol .. will definitely be back !!"

Cons:

• "Half of the 'attractions' were closed."
• "The a/c was not working on one of the hottest days of the year."
• "They have NOTHING but a couple trampoline jump areas. No foam pit."
• "Half the park was closed. The basketball section. The dodgeball sections."
• "For a place that promotes 'fun,' their rules certainly prohibit it."
• "The dodgeball areas were closed so it made the other areas congested."
• "This place went down hill since it 1st opened .. They NO longer serve ANY hot foods!!"