"A great value because we got to bowl and ride all the rides included with the ticket!"
"The amount of things you can do for the price of an unlimited band is fantastic."
"For $35 a day per person we think it worth it."
"Pricing is reasonable in my opinion and they often have deals directly on their website or you can check out Groupon."
"Every penny that we spent in this place was amazing. (FOOD IS A BIT PRICEY, BUT THEIR WINGS ARE 🔥)"
"Not expensive at all compared to any place in NYC."
"You get ALOT for the amount you pay to get in."
Cons:
"Prices are exorbitant, the games are second-rate cash vacuums."
"This place is very pricey for the customer service they provide."
"Prices were a bit high, but for all day play, and eating lunch on site was a major convenience."
"Very expensive. Even for a party, parents cannot enter unless they pay $15."
"Tickets definitely not cheap. Expect to spend at least $50 to enjoy here."
"The prices are very high though. Be warned."
"Way overpriced for what is there."
Staff and Service
Pros:
"The staff was remarkably friendly."
"The workers were great and did an amazing job making sure everyone was safe and following the rules."
"The counter staff appeared well trained and recovered from a system glitch quickly."
"People are cordial, staff are majority teens but well kept and mannered."
"The food was surprisingly good. Typical bowling alley/bar food, but everything was delicious."
"Staff was friendly and professional, service was excellent, facility was clean and everything in working order."
"Staff was very hard-working pleasant and friendly."
Cons:
"Parents are not treated well by staff, making the overall experience terrible."
"The person at the bumper cars answered questions as if he hated his life."
"They make the adults pay even if you’re not playing which is unfair."
"The staff weren’t the nicest."
"The managers are rude to their employees and to customers."
"They are EXTREMELY rude and nasty."
"The staff at the smaller twister ride was out of this world rude."
Cleanliness and Maintenance
Pros:
"The place is so clean, well maintained."
"The whole facility was very clean."
"The facilities were very clean!!!"
"Overall the place was really clean."
"They were consistently cleaning after people got off the rides."
"The facilities were spotless everywhere bathrooms were pristine all day long."
"Very clean bathrooms."
Cons:
"Bathrooms and eating sections were filthy."
"Some of the games were either not working, or just felt really dirty/sticky...it feels like this place is unkept and staff doesn’t really do a great job with cleaning."
"The dinning section was dirty even the food was area was not very sanitary."
"There was trash in the pool, a ton of bandaids on the side of the pool (and in the pool), and a feminine hygiene wrapper in the lazy river."
"Foam park cleanliness is an issue."
"The foam ball play area which looks like it's been neglected for quite some time."
"The water sections are disgusting."
Facilities and Attractions
Pros:
"This place is big. There is so much fun to do for the kids between the bumper car to the laser tag."
"So many activities in one place."
"There’s a lot of different activities to do for the adults and especially children."
"It's a indoor amusement park with a large outdoor water park, electric race car and bumper car."
"They have go karts, and rides indoor and even a waterpark!"
"A huge warehouse facility with various rides, arcades, etc."
"Many options for indoor playing."
Cons:
"The Waterpark was so, so the problem is the inside the supposed UNLIMITED Select Video Games sucks is like 5 or 6 games the price is a lot for that kind the unlimited games and doesn't clear which games are unlimited and even the staff doesn't answer the question about the UNLIMITED Select Video Games."
"The water park is small but a good size for younger kids."
"Very few water slides and barely anything outdoors to do."
"The water park is very small and maybe more appropriate for younger kids."
"Most of the rides are not for kids under 42” so waste to go if you have kid under that height."
"Not that much varieties of rides available."
"It is not worth it with someone child is under 42 inches."