Epic Escape Rooms LI Reviews Summary

Staff and Service

Pros:

• "The staff treats you as though your friends."
• "Aiden and staff was awesome!!!!"
• "The staff that was there did everything they could to help our party run smoothly."
• "Everyone was extremely friendly and helpful."
• "The staff overall were kind, funny and accommodating."
• "The Game master Harry was amazing and extremely accommodating."
• "Cat and her brother were so welcoming and friendly."

Cons:

• "The game master seemed in a bit of a mood."
• "Our game master had the worst attitude and it was difficult to understand him."
• "Furthermore the game master who was apparently also the manager his name was Joel was very rude and disrespectful to a member of my party."
• "Staff were great; however, the room itself was so terribly built that it ruined the experience."
• "The room itself was so terribly built that it ruined the experience."
• "Terrible experience, workers had an attitude throughout the whole experience!"
• "It was a waste of money. The staff was not very welcoming."

Game and Puzzles

Pros:

• "The clues are tough and you really have to think about them."
• "It was awesome figuring out the clues and coming up with ideas that would work."
• "We found the puzzles challenging and engaging— and the allotted clues were very helpful!"
• "The puzzles are challenging but fun, like one big giant game of Clue."
• "Puzzles were complicated and intriguing which was a good thing."
• "The puzzles are the perfect amount of confusing, engaging and rewarding."
• "The room we tried was tricky but so fun."

Cons:

• "The game master did not reset the game properly and thus had to come in several times to fix his mistakes."
• "The room was hard at times which was great because it gets your mind thinking."
• "Trying to find a number on a map was a little hard because people had written with marker on the area and we couldn’t see it."
• "We communicated through the walkie talkie only to find out that it wasn’t working properly and it gets cut off."
• "For instance, the wooden clock in the room was not working when my friends figured out the answer."
• "One of the doors didn’t properly open despite doing everything right."
• "THE DOOR TO OUR ‘ARMOIRE’ FELL OFF ITS HINGES IN THE MIDDLE OF OUR GAME."

Value and Experience

Pros:

• "It's Very affordable!"
• "Super affordable!"
• "This location is excellent for those that want a great escape room experience without having to go to the city and/or spend tons of money."
• "Would highly recommend and will definitely return in the future."
• "I highly recommend it."
• "One of the best ways to kill an hour if you're into puzzles/challenges and looking for something new to do."
• "I’d definitely return!"

Cons:

• "The structure and decor of the place can use some updating but in the end, that doesn’t matter."
• "This experience was tired, boring, extremely contrived, and not worth the price."
• "Maybe the other rooms are better but would recommend going somewhere else."
• "The room itself was horrible! It was one small square room and it lacked so much creativity."
• "Room is poorly kept. A magnificent amount of irrelevant material."
• "I feel like all of these escape room should be $15 cheaper per person. For a one hour experience, I feel that it is too expensive to do with a family, or anyone on a budget."
• "We would not try this place again."