Banzai Reviews Summary

Atmosphere & Cleanliness

Pros:

• "The place is not much to look at inside or out, but it is clean and staff friendly."
• "The restaurant was clean and protocol was observed."
• "10/10 super clean!"
• "Big open space, high ceilings which is great."
• "Pretty big place so you don't usually have to wait to be seated."
• "The interior design is really unique and modern."
• "The atmosphere are fantastic."

Cons:

• "The ambiance was lacking and the place seemed gloomy and too quiet."
• "The decor is horrible, very dark."
• "The place is very big with very confusing decor."
• "The bathrooms are disgusting- worst experience I ever had at a restaurant."
• "The parking lot is dark."
• "The bathroom was dark and could be cleaner."
• "The restaurant itself is a bit dated and is badly in-need of some upkeep."

Service

Pros:

• "Service was excellent very attentive."
• "The staff were friendly."
• "The staff was very welcoming."
• "Our server was very attentive and always present."
• "The staff was friendly, attentive, and accommodating."
• "GREAT STAFF....very comforting."
• "Servers are nice and attentive."

Cons:

• "Management not very good, didn’t let us use our Groupon vouchers."
• "They then added a 20% tip without asking us."
• "Servers fraudulently increase tips and forge customer signatures!"
• "Service is poor. They're not accommodating to larger parties."
• "The service is slow and you always have the feeling like the restaurant is understaffed."
• "Very rude staff, will not accommodate your needs."
• "Service was literally the worst I've ever experienced."

Food Quality

Pros:

• "The food is amazing, and the price is reasonable."
• "Food is top notch."
• "The food was delicious!!!"
• "The food and service was excellent."
• "The Hibachi was very delicious and the quality and quantity of Food is very good."
• "Had the triple combo Shrimp, Scallops and Lobster served off the Hibachi grill cooked in front of you. Excellent with the included fried rice and vegetable sides."
• "The food is very good cooked well delicious I have nothing negative to say about the food."

Cons:

• "The seafood(scallops in particular) was soooo bad I couldn’t even eat more."
• "The food is disgusting."
• "The food was so dry, I couldn’t even chew it."
• "The food is horrible, cooked in pounds of margarine, it tastes like margarine."
• "Food was terrible hibachi rice was brown rice no Japanese flavor."
• "The salad was soaked in watery dressing."
• "The meal was average, and overpriced."

Entertainment & Engagement

Pros:

• "The chefs appear to be energetic and in good spirits which is great, particularly if you have kids."
• "Jimmy our Hibachi chef is hysterical, entertaining and great chef!"
• "The chef did their typical routine with the egg tossing, onion volcano, etc."
• "The table chefs were engaged and entertaining."
• "The chef puts on a nice show at the table."
• "The hibachi chefs are good showmen, and make the meal an enjoyable and delicious experience from start to finish."
• "Loved the entertainment and the service."

Cons:

• "Entertainment from the chef was sub par at best."
• "The chef never talked to us or did any tricks."
• "They didn't sing any songs like other hibachi spots."
• "The Hibachi and the performance was a little lackluster compared to what I'm used to from other Hibachi restaurants."
• "The hibachi chef did nothing interesting but slam the knife against the grill."
• "Music would have been nice."
• "They do not do the egg hat trick."

Value & Pricing

Pros:

• "The food is amazing, and the price is reasonable."
• "They often have Groupons available, so you can try them out for a good price."
• "Food is what you'd expect and appropriately priced."
• "I got a deal on Groupon went with some of my girlfriends the prices weren't too bad I'd go again."
• "We used a Groupon for $24 for 40 which just about covered food for 2 people."

Cons:

• "They were telling me we owe $40.00 more."
• "The food is extremely over priced for very average food."
• "The bill was 125 for 3 people then a 25 dollar tip so in total 150 absolute highway robbery."
• "Pricey for a local hibachi place."
• "A bit expensive and food really wasn't that good."
• "They charged us $250!!"
• "We still spent $280 there."