Tapped Reviews Summary

Service

Pros:

• "Service was fantastic, bartender was excellent and friendly."
• "Our waitress Heather was the absolute best!! She always kept coming around to serve us drinks and recommend some delicious plates."
• "The service is always on point, and the chef is AMAZING!"
• "The staff are always incredible, Harrison especially, he’s got great beer recommendations and kills it on karaoke."
• "The bartender was extremely friendly and gave us a verbal tour of everything they had on tap."
• "The service you receive really makes you feel appreciated and the staff is super friendly and kind to everyone that walks in."
• "Server (Paul) was excellent! But all the staff was kind and helped each other so there was never any waiting around."

Cons:

• "The service sucked it was like highschoolers not caring and being on their phones at the bar too shy to ask how is everything."
• "2 people back and forth in the bar NEVER ONCE GLANCING OVER AT US TO SEE IF WE NEEDED ANYTHING."
• "Service was really slow, but this I can understand because all the businesses cannot get any help."
• "The service was AWFUL. Took about 25 minutes to get a beer and even longer to get food."
• "Food took forever. It was cold and incorrect."
• "Waited to be seated for 10 minutes before being greeted."
• "The service was super slow and the server seemed like she could give two craps about her job."

Atmosphere

Pros:

• "Loved the atmosphere. Sat upstairs overlooking the downstairs with the large doors rolled up."
• "This is a fun place filled with friendly people."
• "The decor is nice...rustic chic with a bit of an industrial feel."
• "Atmosphere and vibe is very chill, love the low lighting, they also have live music which is a nice touch."
• "Set in a refurbished meat packing building, the renovations are awesome."
• "The space was great, nice and spacious."
• "Nice location in Middletown, NY! Wheel chair lift at entry!! Never seen that before!!"

Cons:

• "Super weird place I don’t think I will be back!"
• "Sadly, I will never go back there."
• "Place seemed like a madhouse and we almost walked right back out if it wasn't for the friends we were waiting for."
• "Very loud. Metal chairs very uncomfortable."
• "The decor left something to be desired."

Food & Drinks

Pros:

• "He had a craft beer that was really good. I had a cider.. next time we go will order one of their cocktails that looked so good."
• "The wings were absolutely fantastic and the crunchiest I’ve ever had."
• "The food was really really good. Started with wings. Had the Thai Chili. Wings were crispy but not over done. Actually perfect."
• "The wings were super crispy and tender inside.. the burgers were outstanding with great fries to accompany."
• "The pulled pork was so tender it melts in your mouth and you can taste that shaved ribeye in the cheesesteak sandwich."
• "Got 2 different kinds of breaded wings; medium and spicy bbq. The wings were generous in size and big on flavor!"
• "The food was phenomenal, we had the poutine, the sliders and the grilled shrimp tacos."

Cons:

• "Save your money and make yourself something at home. I never complain but this was an awful experience."
• "The bread of the turkey burger was stale and rock hard. The veggie burger itself was burnt."
• "The wings we had were, bar none, the worst we've ever had."
• "The food is bland the chili taste like tomato sauce."
• "Terrible, over cooked food that looked like it sat too long under the warming light."
• "The steak literally was so well done it looked like a lamb chop. I wish I had a photo, it was literally leather."
• "I ordered a 'hand cut steak' and it was 40% uneatable with fat."

Value & Pricing

Pros:

• "Bottomless mimosas were so cheap and paid for itself by the third glass!"
• "Food was delicious and reasonably priced, with a unique selection of high quality cocktails."
• "A bit expensive but worth it!"
• "Great IPA selection."

Cons:

• "Also during this happy hour it says '$1 off all beers' but they said it doesn't count if the beer comes from a can."
• "When I questioned why? The answer I received was your check was more than $100 and we don't get tipped very well."

Staff & Management

Pros:

• "Love this place! The staff are fun and friendly."
• "We always come back every week just because they make the atmosphere so welcoming and at home."
• "The staff are always incredible, Harrison especially, he’s got great beer recommendations and kills it on karaoke."
• "Manager was helping staff deliver food. Everything was perfect."
• "Friendly, professional staff, great service and a large beer selection."
• "Absolutely love this place. Every time I'm there I get treated like a king. Friendliest staff."
• "Dave, Harry, and Kevin are the best!"

Cons:

• "I'm very angry about this, and if the restaurant owner has an issue with the brewery they should set it aside and put their customers first, instead of some petty nonsense."
• "servers were so rude and rolling their eyes at us giving us attitude and would not bring out the chicken tenders until last."
• "Waitress had to be new otherwise she was just bad at her job."
• "Unfortunately 1 bad apple ruins the entire experience."