Ninja Sushi & Hibachi Japanese Restaurant Reviews Summary

Service

Pros:

• "The service is great."
• "Everyone was super attentive and very friendly."
• "Our server was attentive and came around every so often to check on my group."
• "The customer service is fantastic."
• "The staff was amazing and I'm so glad I got to treat myself to dinner inside a restaurant."
• "The server was very attentive and polite."
• "Fast service as well no waiting hour for food or seating!!!"

Cons:

• "We were not served or offered any water, no napkins, or chopsticks were given to us until we waved to the waitress to bring it to us."
• "Waiter or waitress does not come up an hour after placing an order, nobody check or cares about customers."
• "The waitress was rude & seemed annoyed she had to do her job."
• "This place had terrible service. Did not fill up our drinks at all."
• "WORST SERVICE!!! Waitress brought our drinks then NEVER came back!!!"
• "Service was inattentive, as we had to ask several times for extra napkins."
• "Service is horrendous. Horrible. Horrible service."

Food Quality

Pros:

• "The pricing was great and everything was delicious."
• "The sushi is very fresh and they have new additions to the menu often."
• "Must say the chicken teriyaki was brilliant, delicious, tender & could of eaten it for days."
• "The sushi rolls are huge."
• "The sushi is consistently good."
• "The fish taste fresh."
• "The sushi was fresh and absolutely delicious."

Cons:

• "But the sushi tasted funky and after few hours in the fridge it tasted a lot more like mold… I’m guessing products was not fresh."
• "Ordered a Seafood Noodle Special. Disappointing dish."
• "The specialty rolls had imitation lobster or it was puréed—way too large with no real sushi."
• "The sushi was okay, but there were deficiencies with the tempura and katsu."
• "The worst case of food poisoning I’ve ever had."
• "Sushi is indeed 50% off. But the sushi is definitely at least 50% smaller than the same sushi ordered elsewhere."
• "The sushi tasted old."

Price

Pros:

• "Cheap but you get what you pay for."
• "You simply can't beat the prices."
• "The prices are phenomenal especially if you do the 2 for $20 meal."
• "for the price I can't complain"
• "The prices are extremely reasonable"
• "Affordable prices without compromising the quality and service!"
• "Best cheap sushi place by far I have found in philly"

Cons:

• "Use to be much better, however prices went up."
• "The waitress were demanding for a tip, saying that I have to pay the GRATITUDE SUGGESTION!!!"
• "The prices did not reflect the quality in my opinion."
• "Quality and taste of sushi for the price I paid is really disappointing."
• "Just mediocre and a little overpriced for what we were getting."
• "They charged me for hot sauce and the manager refused to take it off."
• "Disgusting that they will charge you over 15$ for ONION NOODLE SPECIAL 🤢🤮"

Atmosphere

Pros:

• "Amazing, ambient atmosphere."
• "The overall atmosphere - updated - plenty of seating and reservations for large parties are easy to do here."
• "Great atmosphere inside."
• "The atmosphere is nice and inviting on the inside."
• "Atmosphere overall was really friendly and cozy."
• "The overall atmosphere was romantic classy and welcoming."
• "Amazing, ambient atmosphere but there was a fly."

Cons:

• "First of all, the music was too loud and it was not related to sushi time."
• "The atmosphere was when there were not a lot of people, but when to mach people it's simple to loud."
• "It was bad enough there were really loud customers next us plus bad service."