Okaeri Sushi Hibachi Reviews Summary

Category: Japanese restaurant

Address: 215 Larkin Dr, Monroe, NY 10950, USA

Phone: +18454922191

Rating: 4.4
based on 110 reviews.

Hibachi Experience

Pros:

  • "The Hibachi chef was incredible and put on a great show."
  • "Watching them cook your food right in front of you and do tricks and stunts with the food makes it extremely enjoyable."
  • "Hibachi was good and well seasoned."
  • "The hibachi presentation is a show you will never forget."
  • "Our chef was very entertaining and incredibly attentive to the allergies of some members of the party."
  • "Not only was the table chef very personable and entertaining, he also cooked everything to perfection."
  • "Felt like a VIP from the attentiveness of the staff to the attention and fun experience of the Hibachi chef!"

Cons:

  • "The guy who did our hibachi seemed to not really like what he was doing."
  • "Live cooking service can be slow and it can take a while before you get your food but worth the wait."
  • "They have forgotten my hibachi lo mein in my meal... and have forgotten things before."
  • "The sushi was good but the noodles were not."
  • "I ordered the Hibachi Filet Mignon/Chicken. It came well done and burned."
  • "No one should be sitting behind the chef."
  • "The cooked stuff like the calamari was not cooked properly. Very chewy."

Food Quality

Pros:

  • "Sushi appetizer was delicious as well!"
  • "The food was DELICIOUS and the facility was very clean!"
  • "The food tasted great."
  • "Food was great and aesthetically pleasing, service is great as well."
  • "The food was amazing! It was fresh, the steak and chicken were tender and there was tons of flavor."
  • "Everything tasted SO fresh, it was unbelievably delicious."
  • "Food was tasty and fresh."

Cons:

  • "The tuna is not very good at alllll."
  • "The unagi don was not worth $25."
  • "Did not taste fresh. Now I have stomach problems."
  • "Worst sushi I’ve ever had, not fresh and all 4 of us got sick and threw up."
  • "Old and chewy steak, worst steak I’ve ever had."
  • "The portion was very small and poor quality."
  • "The unagi don was cold."

Service

Pros:

  • "Not only is the sushi and hibachi high quality, but the customer service here is spectacular."
  • "Everyone is so nice, service is prompt."
  • "The spanish young lady at the reception is super good at her job."
  • "Our waiter, Eric was equally impressive remembered everything and was so attentive."
  • "Waitress was prompt and courteous."
  • "The staff is so kind and remembers you once you go a few times."
  • "The servers were very attentive."

Cons:

  • "You have to beware of your server... The next day I get a call from my credit card company about a fraudulent charge for $390 made at Krogers."
  • "They really just ignore you the whole time you’re there."
  • "The waitress was not friendly."
  • "The woman never checked on us or refilled our drinks."
  • "The table service was haphazard and inattentive."
  • "The night manager really doesn’t seem friendly either."
  • "The waitress still argued with me."

Atmosphere

Pros:

  • "I truly felt like I was in a different world."
  • "It’s a great kid friendly atmosphere."
  • "The atmosphere is elegant, accompanying the delicious food that puts you in a place only to savor."
  • "The atmosphere is awesome."
  • "This place is really nice. Looks fancy!"
  • "Quaint hibachi restaurant in the mountains after a day on the snow."
  • "Great hibachi spot for family dinner."

Cons:

  • "Not only are they tacky but they're insulting to anyone with any kind of culinary art experience."
  • "The atmosphere awful, there is not a welcome atmosphere like greeting customers when arrive."
  • "There isn't a speck of carpet in this place, so you can imagine how loud it gets between clanging of utensils and screaming kids."
  • "They rush you out the door every time you sit to dine."
  • "The presentation was from a culinary standpoint was lazy and insulting."
  • "They literally put plastic pet decorations on stomped on the plate using cheap wasabi paste as glue."
  • "We were ignored when waiting to be seated."

Value

Pros:

  • "Great food, we live in Staten Island and happened to be by the mall so we stopped for Sushi but it's that good that I can take a trip from home just for the food."
  • "It's delicious and filling! We order from here when we want sushi."
  • "The Rocky Shrimp!! Worth the trip Every time."
  • "Excellent value! The entrees are huge, and very, very good!"
  • "You get a ton of delicious food, at very reasonable prices."
  • "The lunch menu has tons of options and great prices."
  • "Very reasonable for lunch."

Cons:

  • "It's okay for the area. I can't believe they charge for the hot tea when dining in their restaurant."
  • "Just a frozen lobster tail, 2 pieces of scallop and 3 pieces of shrimp."
  • "Wish their fan worked great. I could smell old oil for all time till I leave the restaurant."
  • "Very unhappy that I paid $32 for food I barely cared to eat."
  • "Sushi was a bit pricey for the quality."
  • "Very small portion, will not be coming back."
  • "Very small portions for the price. 5 piece of calamari for $8?!"

Thanks! Your review is awaiting moderation.