All Tire & Service Reviews Summary

Customer Service

Pros:

• "As expected the personnel at All Tire were very professional / courteous."
• "The guys were so helpful and super attentive."
• "They were very helpful and treated me like a long time customer."
• "The customer service was fantastic and very personal."
• "Everyone was wonderful & very helpful!"
• "Such nice, patient staff."
• "The staff was great."

Cons:

• "Stay away!"
• "I will never go back to All Tire again--first because making an appointment seems like a complete waste of time."
• "When I showed the damage to the managers they denied that they caused the damage and even arrogantly stated that I damaged the steering wheel myself."
• "I stopped by for an insurance inspection, and encountered a rather impolite individual."
• "The last time I had an inspection the mechanic was rude when I asked questions about generally what was wrong, pricing, etc."
• "Terrible service and horrible experience with an entitled, ill-mannered bunch."
• "If you want your car damaged in the process of fixing a tire please come here."

Quality of Service

Pros:

• "Had a set of tires put on a new set of wheels. Not a single scratch."
• "The staff is honest and approachable with a professionalism that I rarely see when dealing with people."
• "Professional Tire experts will fix your tires."
• "They are extremely professional, and they provide extraordinary care on your vehicle."
• "The service here is outstanding! The workers are extremely professionals, courteous and very honest!"
• "Special thanks to Johnny who took special care changing my tire without scratching my rim on my seven series BMW."
• "The service was both thorough and quick."

Cons:

• "They misdiagnosed my issue and charged me about 2k to do things that I didn't even need."
• "Obviously your inspection was false."
• "Also calling BS on charging 140/hr on labor."
• "So, either all tire doesn't know what they are doing or they are trying to pad up the bill."
• "Then they charged $32! Just to change a tire!"
• "They tried to charge me close to 600 to change a brake pad and a rotor."
• "I asked them to specify the thickness on rear brake pads, I was told less then 2mm. I replaced the rear brake pads after removing old ones were all over 4 mm left on them."

Efficiency

Pros:

• "I was in and out in 15 minute."
• "I was out of there in 15mins because I only needed an inspection done on my 2019 vehicle."
• "I was done in less than 15 minutes."
• "I was there less than 30 mins."
• "I was in and out in less than 30 mins."
• "I was in and out within 15 minutes."
• "My whole visit was 20 to 25 min and I was done and on my way."