"The two gentlemen at the front desk were very nice and helpful."
"Very courteous. Took care of my issues and safety features so my daughter can drive up to school safely."
"The front desk treated me with the utmost courtesy and honesty."
"Daniel and Issac do a great job when it comes to customer service."
"Johnathan was polite, professional, and went above and beyond."
"The entire team there was so incredibly friendly."
"The staff is always accommodating, patient, and professional."
Cons:
"These good reviews kind of shock me."
"Don’t waste your time with these guys. They told me that my truck was going to be ready by the end of the day and then when I called to check on it they told me that maybe tomorrow."
"Stay away from this location!!!"
"Just seems like they didn’t have their acts together and nothing was organized."
"By far the worst service I have ever experienced."
"This shop is absolutely incompetent. Unprofessional is an understatement."
"If degeneracy was hiring this would be the place, make a 12 pm appointment for a simple oil change drop off the car come back 2 hours later and garage is full of other cars that came after and still didn't get my oil change."
Efficiency and Timeliness
Pros:
"Service was quick and I will definitely be back for further service."
"I was in an out in 10 mins."
"I was in and out quickly for the small service that I needed."
"I was in and out in 30 minutes and there was no charge for the evaluation."
"I was able to have my car back on the road in less than 2 hours."
"Within an hour, they called to confirm it was ready- same day, quick service!"
"I arrived at Mavis at 5:30 pm... and within 20 minutes, my tires was repaired."
Cons:
"although I had to wait a day and half to get my car repaired due to mix up in communication."
"Went to pay and we were charged 450.00 as they mixed up our car with another car."
"Well here I am day of and they are telligtme at least 2 hours for a job they messed up in the first place."
"This is absolutely disgusting that I am waiting for four hours just for an oil change and two break pads… will not be coming here again."
"Don't make appointments at this location because they always have a tendency to cancel on you last minute."
"Dropped my truck off to get tires put on Sunday morning at 9 am. Had an appointment for a week and told them I needed it by end of day Sunday. Never finished it."
"I ended up leaving the car and coming back 2.5 hours later only to see my car hasn’t been touched yet."
Quality of Work
Pros:
"Mavis Tire In Yorktown Heights is highly recommended."
"Strongly recommend the Yorktown Mavis!"
"I highly recommend this specific Mavis Discount Tire center for their expertise, quality of work, and value."
"Very accurate with the timing and the price was very reasonable."
"They have always given me the best prices."
"Hard workers, very precise they took care of all the maintenance of my vehicle along with giving me great price on new set of tires."
"The work was completed when promised and he got me back on the road quickly."
Cons:
"I’ve never had a problem with Mavis, but this location is the worst."
"Its unfortunate that this is the only place I had the option to go to because I went here years ago with a different car and they majorly messed up my brakes."
"Went to mavis on Monday after July 4th for a plug on my tire... Obviously not fixed."
"They charged me for a brake flush WITHOUT MY KNOWLEDGE!"
"They botched a brake flush job on one of my other vehicles last year."
"Repair work was very poor, so had to spend $800 to have all 4 wheels professionally refinished."
"Dropped my car off to get new tires. Got the rims back with chips and scratches."