Ooka Sushi Hibachi Lounge Reviews Summary

Food Quality

Pros:

• "The food was pretty good, no complaints."
• "The food is amazing and so is Simon to his guests :) very happy!"
• "Food was great! Took my dad here for Father’s Day it’s right down the street from my parents home."
• "The sushi is amazing. Everything is always fresh, very well put together, and very tasty."
• "Food was absolutely delicious."
• "The food is always delicious and desirable."
• "Best fried rice I've ever had."

Cons:

• "This place is disgusting... Food is not even fresh."
• "Sometimes I’m just curious if the filet mignon is really filet mignon…"
• "The food was terrible and when I told the General Manager I didn't enjoy the meal she demanded I pay for food that would go in the garbage."
• "Wont give it 5 stars cause the salad and soup they give you as an entry is straight up plain and tasteless."
• "The food isn't that great."
• "The calamari tasted like it was from the frozen aisle of a grocery store and the shrimp in the hibachi were so rubbery."
• "The food was tasteless."

Service

Pros:

• "The chef was very interactive with the guests as well."
• "Our chef was very skilled."
• "The staff was quick to respond and brought me a copy of the receipt for me to keep."
• "The wait staff was friendly and took very good care of us."
• "Staff was friendly."
• "The staff made her feel very important and it was great service all around."
• "The staff are helpful, friendly, and overall great at their jobs."

Cons:

• "Long wait on a Sunday."
• "We had to wait over 15 minutes just to order our drinks."
• "Really bad experience with the lady manager there."
• "The lady named May was rude and I saw her talking down to a staff member."
• "Service is bad. Waiters struggle to understand english."
• "The employees and manager of this location are very rude and standoffish on top of sarcastic."
• "Waitresses are rushing to get the food off your table, even if it's obvious you're no where near done."

Ambiance

Pros:

• "They lived there for awhile and we always passed it when going to Costco. Who knew this gem was so good."
• "The decor of the place is beautiful and upscale."
• "The food was on point and the chef performed fun tricks to engage my family."
• "It's a great atmosphere for young adults to hang out!"
• "The atmosphere was nice, the music was cute and the food was delicious."
• "Very calm, good energy, and great mood setting."
• "Atmosphere is pleasant."

Cons:

• "Upon entering it looked so dark and gloomy."
• "The chairs all have fabric covers on them that make me question the cleanliness of the establishment."
• "If you're looking for a special place for a nice dinner with a nice ambiance, this place wouldn't meet your expectations."
• "As for the ambience of the restaurant, it seemed slightly dull and empty— a bit hollow."
• "The chair covers where old + dirty (rice crumbs and everything)."
• "The music was blasting so loud that our table of 14 could not hear each other."
• "Atmosphere of the restaurant was dark and gloomy and didn't feel comfortable in the seating."

Price

Pros:

• "The cost is less expensive then, the franchised competitor."
• "The food was delicious. The prices were fair."
• "Prices are reasonable."
• "The price was very fair and acceptable."
• "Really good prices for what you get."
• "The menu was creative and diverse, and very affordable for the quality it offered."
• "They offer a really good lunch deal on hibachi."

Cons:

• "Filet mignon dish that is 31.95 to pick up is 40$ on delivery services."
• "For just 2 people, our bill was nearly 200 and we didn't order anything out of the ordinary."
• "Price is high. Don't go in if you feel like you got all the money in the world when you reach in your pocket and take out 20 dollars, that will not be enough."
• "For the price I was going to pay and the 18% defaulted gratuity, I was not going to stay."
• "Definitely wouldn’t recommend it, one of the worst Japanese restaurants i’ve ever been to."
• "Is give the place 3 stars if the price matches the quality of the food. But it was way too expensive."
• "It was a pricy dinner, but entirely worth the expense for the experience on a special occasion."

Cleanliness

Pros:

• "They adhere to covide guidelines. It's safe and fun."
• "Right when you walk in they have a table with hand sanitizer, signs of what to do, floor signs to stay 6 ft apart, and a temperature check station."
• "In the time of covid Ooka did a fantastic job of keeping everything clean and socially distanced."
• "Nice establishment (decor and cleanliness)."
• "The staff was also polite and friendly."
• "The place is quite large, prominently visible from the road, with good airy feel inside."
• "The staff was prepared and friendly."

Cons:

• "The grill had mildew all over the borders plus dry old food in corners."
• "They don’t clean the birthday heads between clients. Hibachis area is filthy."
• "Chairs appeared old and uncomfortable."
• "The place is very dirty not a clean place."
• "The dining room was dirty."
• "After being seated, I noticed there were still rice grains on the grill from someone else's meal."
• "The plates look dirty... he was touching the plates with dirty hands not once did he grab hand sanitizer."