"They were professional and polite, fully explained the work they recommended and why."
"Manasquan Auto truly treats you like the family you've always wanted."
"Sean, Courtney, and Ryan are friendly professionals who always go above and beyond for their clients."
"Courtney welcomed my phone call with a warm smile I could almost feel through the phone line."
"Sean and company are always a pleasure to deal with."
"The office staff (Courtney and Ryan) and everyone who works there are so friendly!"
"Courtney at the front desk was very nice and went through the cars check up step by step for me."
Cons:
"Everyone thinks Sean is the face of Manasquan Auto Diagnostics and the brains of the operation. Not So Fast!!"
Quality of Work
Pros:
"Great honest service. Everything is fully explained, service was performed on time and for the price quoted."
"The repairs were completed on time and on budget."
"Work was performed quickly, thoroughly, and left car immaculate."
"Could not be happier with the well-trained staff and the work they performed."
"Their work ethic is First Rate, my car is running beautifully and the pricing is very fair."
"They recently performed a fuel injection conversion from a carburetor system on a 70's vintage vehicle of mine. The conversion that was done was flawless."
"They fixed the issue with my car and it is driving great now."
Cons:
"No one has ever taken the time to explain to me exactly what is going on with my car with such detail and professionalism."
Honesty and Transparency
Pros:
"I never feel like I'm being upsold or pressured into doing maintenance I don't need."
"Sean is very nice and friendly, but better still he is honest and reliable."
"If you're looking for honesty and integrity in an auto repair shop this is your place."
"Clear easy communication, fair and transparent pricing."
"They won’t run up the bill by recommending anything your car doesn’t truly need."
"They're so knowledgeable, honest about repairs, and have told me about repairs that weren't worth doing!"
"Great value and very nice people. I left feeling like they were honest and straight forward on what is really urgent and what can wait."
Cons:
"Sean always takes the time to explain the intricacies of car repairs and NEVER USES SCARE TACTICS to make you feel pressured to pay for a repair that your car does not need."
Convenience and Accommodation
Pros:
"Furthermore, due to my work schedule, I usually need to leave my car there for the whole day and Sean and Courtney are wonderful with working with me so that I can use one of their loaner cars to get to and from work, which is incredibly convenient and considerate."
"Always stressful when your car breaks down..Sean and the team make it less stressful..plus a free loaner car!"
"They even loaned me a car for the time it took to repair my car."
"Courtney sprung into action and worked with us to minimize downtime without our car and arranged for a loaner on short notice while our car was unavailable."
"Had a slow leak in my tire. Called Wednesday morning. They were able to take it immediately and had it repaired and ready to go before lunch."
Cons:
"We look forward to using Manasquan Auto Diagnostics in the future!"
Communication and Education
Pros:
"Using emails, texts, software, and pictures they explain what is wrong with your car and what needs to be repaired now and what is something to keep an eye on and can be fixed in the future."
"They back up their safety inspections with photos and sometimes videos."
"They did a full inspection of the vehicle, with photos, and both Sean and Courtney helped us prioritize which issues to address immediately."
"They have also recently implemented an accessible online report of work done on your car as well as anticipated future repairs which is a great visual to use to better understand your car's maintenance needs."
"They broke down the work that needed to be done, and explained everything thoroughly as well as the different options and why they chose the parts that they did."
"They have a great system that keeps you in the loop through all phases of your vehicle's service."
"The entire team at Manasquan Auto are exceptionally knowledgeable and highly professional."
Cons:
"The owner has such high standards personally and professionally and politely."