Alloy Wheel Repair Specialists Reviews Summary

Category: Auto repair shop

Address: 421 US-22, Whitehouse Station, NJ 08889, USA

Phone: +19082238808

Rating: 5.0
based on 118 reviews.

Quality of Service

Pros:

  • "Exceptional service and quality of work."
  • "The team did a phenomenal job in restoring my wheels to show room condition!"
  • "They did an amazing job! My car is riding smooth again and the wheel looks brand new!"
  • "They were able to repair and refinish two rims that were badly damaged from the curb. It’s amazing you can’t tell that they were even any issue at all."
  • "These guys refinished the whole rim in only 1 working day!!"
  • "Work done quickly and well."
  • "They did a very professional job at a fair price point."

Customer Service

Pros:

  • "Customer Service was quick to respond to my initial request and all follow ups."
  • "Mike scheduled the appointment, Chris was the super kind receptionist that filled me in all the details of the repair when I came in."
  • "Mike and Tyler provided a transparent explanation of the repair process and costs."
  • "Everyone, including Rachel and another unnamed gentleman, showcased top-notch service."
  • "Provided outstanding service. The job was performed perfectly with excellent results."
  • "Each and every employee is a real pleasure to deal with."
  • "The customer service is unbelievable."

Value for Money

Pros:

  • "They look brand new for less than the price of one new wheel from BMW."
  • "For a very reasonable price, I now have four beautifully refinished wheels."
  • "Very reasonable considering what it would have cost for a new alloy wheel."
  • "The price was surprisingly reasonable and on the inexpensive side."
  • "Way cheaper than buying a new wheel."
  • "They charged me (less than $150/-) the same price that I was previously quoted on the phone call!"
  • "Nothing but good things to say... all for an incredibly affordable price."

Professionalism

Pros:

  • "Alloy wheel is a pleasure to work with. All the technicians I have worked with in the past are always respectable and professional."
  • "Their customer service, professionalism and workmanship is beyond reproach."
  • "Mike treats his customers with friendliness and professionalism that is a rare treat these days."
  • "They are real professionals in the rim/rim repair business."
  • "Ben and this organization were Professional and Outstanding regarding our Customer Relationship."
  • "A very friendly and pleasant experience with a professional and knowledgeable staff."
  • "The entire transaction was seamless, fair, professional and even fun as Mike and his team were very nice and well skilled."

Convenience

Pros:

  • "I was offered a cup of coffee. They were able to complete the repair on the spot and put my wheel back on the car and put away my donut spare within a half hour."
  • "They come to your house remove the wheels fix them and bring them back. Hassle free, stress free."
  • "Easy to schedule the repair of the rim and service was prompt and the results were outstanding."
  • "They got me back on the road in record time. (11:00am blow-out / 2:30 pm back on the road to Plymouth, MA)"
  • "Mike also provided WiFi access for me, which was greatly appreciated."
  • "They greeted me by name, introduced themselves, gave me the Wi-Fi password, offered water twice, gave my son a lollipop, without me asking for anything."
  • "Had a vibration and suspected a possible bent rim. Stopped in with no appointment and they took the car in right away."

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