Stamford Auto Repair Reviews Summary

Category: Auto repair shop Stamford, Connecticut

Address: 859 E Main St, Stamford, CT 06902, USA

Phone: +12035048096

Rating: 4.5
based on 132 reviews.

Quality of Service

Pros:

  • "The work on the car and detailed work was excellent. Felt like I had a new car."
  • "The work is always done quickly and at a fair price."
  • "Would highly recommend for any type of car as they take care & pride in their work."
  • "Totally honest and fair. I believe they went above and beyond and did not charge us for parts on the original estimate as they were not needed."
  • "Real good work done, and very open and transparent about the repairs which are required."
  • "Quality, honest work for a reasonable price. The owner is committed to making sure things are done right the first time."
  • "They do a solid job with every make and model and quickly and effectively handle every issue we have brought them."

Cons:

  • "They fixed the oil leak just fine but after inspecting the underside of my car its clear the undercarriage cover was broken at some point in the process and is now zip tied back on."
  • "After bringing my truck there 3 times for the same 2 (seemingly minor) issues and $700+ later, my vehicle is literally in the exact same state as it was before."
  • "Had them install a brand new new tie rod and drag link and THEY NEVER GREASED THE BOOTS."
  • "This place is not good. They charged me over $200 for an item that only costs less than $100 according to Amazon."
  • "For a replacing a headlight bulb and running a diagnostic I was charged an insane price. The bulb itself was overpriced and the diagnostic which is a quick task was charged as an hour of labor."
  • "Giving this place a negative star for inhumane. Brought my car here today because I wanted to see if I could get come help regarding my front bumper."
  • "Bad customer service. It seems that they don’t care about you after they collect your money."

Customer Service

Pros:

  • "Customer service was incredible. I dropped off my car at noon on a Saturday and it was done in less than two hours."
  • "Friend recommended them and now I can recommend them too."
  • "Great customer service! David and staff were reliable, helpful, and courteous."
  • "I refuse to bring my cars anywhere else. These guys go out of their way to make sure you and your vehicle are taken care of."
  • "The gentleman that helped me, Greg, was an absolute angel! Very honest and so professional and helped to get my issue resolved quickly and thoroughly so I could get back on the road."
  • "They had my car ready a few hours after drop off and let me know what else needs to be serviced without pushing it on you!"
  • "These guys were awesome! They were great at fixing my car and communicating with me."

Cons:

  • "IT'S A DECEPTION... It's a good job but it's STEALING."
  • "CAUTION !!! AVOID THIS PLACE EVEN IN CASE OF EMERGENCY REPAIR. I WAS SCAMMED. THEY CHARGED $474 FOR AN AUTO PART THAT ONLY COSTS A MAX. OF $200 ANY WHERE IN ENTIRE US."
  • "They give you a quote over the phone for $900 and when you arrive to pick up your car to pay, they charge you $2000."
  • "A bit overpriced. As per the standard cost the whole process could’ve easily been done at around $320. But, actually it cost me much more to do the stuffs."
  • "Take your vehicle elsewhere!"
  • "If it’s in your budget to process of elimination to fix your car go to Stamford Auto. Otherwise go to a mechanic that can pinpoint the problem from the get go!"
  • "I would recommend going elsewhere."

Integrity and Honesty

Pros:

  • "The owner is a really nice and honest businessman, does first rate work and prices services very reasonably."
  • "He is an HONEST and very knowledgeable mechanic who will give you an honest opinion on whether or not it is worth spending the money to fix a car."
  • "Stamford Auto Repair has decent and honest mechanics who do their job well and charge fair prices."
  • "Their honesty and passion for their work is amazing and trustworthy."
  • "Willy is an extremely knowledgeable and honest mechanic with countless years of experience who will know what your car truly needs, and get the job done with his team as quickly and thoroughly as possible."
  • "Isaac runs the most honest shop I have ever been to."
  • "The owner is very FAIR and HONEST! 5+ stars!"

Cons:

  • "I hate to write a negative review about a place I used to like and go to for all my wife and my car's service for the last several years but I feel it's necessary considering how far the company has fallen."
  • "Be careful with this repair shop - do your research!"
  • "This place is fraud! They said my 'warranty declined their estimate' and that I would be liable for diagnostics performed."
  • "The receptionist in particular is awful to deal with. He clearly has little experience in the field, does not care at all about any of the customers, is a terrible communicator and is constantly contradicting himself."
  • "Originally I thought that I could go to anywhere for a car diagnostic and replacing a headlight bulb but I was wrong. Stamford Auto Repair is highly overpriced."

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