Bruce's Car Care Center Reviews Summary

Category: Auto repair shop New York

Address: 4028 Boston Rd, Bronx, NY 10475, USA

Phone: +17189949407

Rating: 4.5
based on 101 reviews.

Customer Service

Pros:

  • "The guys are very customer friendly and the price are excellent."
  • "I would highly recommend this location."
  • "outstanding work and customer service."
  • "Raed, Ali and team at Bruce's car care center are knowledgeable, professional, and dedicated to ensuring that both of my vehicles are running smoothly and efficiently."
  • "Great Customer service!! Great prices!!"
  • "Customer service is always above and beyond."
  • "The employee provided excellent customer service, making me feel like I was being helped by a family member."

Cons:

  • "Been to other shops and got scammed."
  • "Not going back there very displeased."
  • "The manager is very unproffessional and disrespectful."
  • "Terrible customer service... they waste your time..."
  • "I recommend no one to ever bring your vehicle here ever."
  • "I'm not coming back and I recommend you not to come back, it will leave you very bad."
  • "Stay away from here."

Pricing and Affordability

Pros:

  • "The price is always right I never had a bad experience with them."
  • "Didn’t over charge for a tune up on my wife’s Honda CR-V."
  • "The price was reasonable and work was done quick with no issues make sure you ask for Ray."
  • "They found a way to help me without costing me more than $200."
  • "Bruce does the best, most affordable work of any place in the Bronx, G~d bless him."
  • "Very nice car center and durable prices compare to other mechanics."
  • "Price was extremely fair."

Cons:

  • "Busy busy busy and the pricing can be a bit much."
  • "This is no longer the same business, they’re dishonest, shady and predatory."
  • "After putting on tire was charged 100 dollars without consulting with me."
  • "Tried charging me $80 for inspection cause my car has little tint."
  • "This guy tells me he gonna sell me rim's then says it doesn't fit my vehicle then tell me to contact him tomorrow I do contact him then price increase from 700 to 1100 stay away from here."
  • "They will charge you for something they break."
  • "He seemed to be moving in a rush and didn’t like that I was questioning his insane price gauging."

Professionalism and Expertise

Pros:

  • "Just wanna take the time out to say I’ve to the this mechanic shop for awhile and really wanted to say that these guys have done a wonderful job doing what they do has a mechanic."
  • "We had our check engine light come on, and Ray and his team were able to diagnose the issue quickly."
  • "ALSO he let me leave my wheels over night In his office so that I wouldn’t have to make multiple trips and ruin my cars interior."
  • "My New Go To! Mr Marat Is My Mechanic And He Is A Genius At What He Does!"
  • "Not only does the team at Bruce's car care center provide top-notch service, but they also complete the work in a timely manner, allowing me to get back on the road quickly and safely."
  • "Guys here are trustworthy mechanics."
  • "The guys was honest to tell me the problem my van now run smooth....."

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