AAMCO Transmissions & Total Car Care Reviews Summary

Customer Service

Pros:

• "I Always have the best experience with Chris at AAMCO and their entire team."
• "Great customer Service and great team work."
• "The staff was very informative and extremely friendly."
• "Peter and his team treat you like family."
• "They treat you like family, warm and comfortable atmosphere, trustworthy and honest."
• "Every staff member is professional, attentive, and thorough."
• "The team here, especially Chris, were friendly, helpful, and worked with me the entire time to ensure not only did we get my vehicle fixed and back up and running but that I knew what was going on, what they needed to do, why, and the best options to get the work done."

Cons:

• "I truly am not happy with the work on my vehicle, I had to bring my vehicle back several times."
• "They ripped me off with almost $1000."
• "Worst mechanic shop on Rte 18."
• "I am still waiting for him to conduct his business right, and FIX HIS OUTRAGEOUS “mistake” and wrong doings!!!"
• "If I could, I would give them -5 stars because they are scammers."
• "Chris is an absolute liar and extremely disrespectful!"
• "Peter the owner is a deceiver - and is money hungry - he will reel you in slowly and then make it impossible for you to take your car and charge you a fortune."

Quality of Work

Pros:

• "These guys did a brake job, diagnosed my engine and repaired my transmission that was slipping."
• "All work has been successful. My vehicle has more than 190,000 miles and is still running strong."
• "They said it did not need one of the repairs and performed the other repairs at a lower cost."
• "I was told I needed a new transmission by the auto dealer I bought the car from, was referred to them by a friend, and what would have cost me thousands of dollars, only cost me 600 worth of repairs."
• "They fixed my trans. and some other unrelated problems at no extra cost."
• "The mechanics did a great job on the transmission they rebuilt for my 2008 Volkswagon Jetta."
• "Once they fix the problem I do not have to return for it again good job guys."

Cons:

• "Now a bolt randomly fell out from my front end last night."
• "Error after error. A week turned into two weeks, one time the wrong part came in, the next extension in time the part they PUT in the car turned out to be a bad solenoid."
• "When I took it to my mechanic he said that they left the original torque converter and when he looked at the transfer case my mechanic told me no one ever opened it."
• "Awful experience. 1. The reverse in my transmission was installed incorrectly and had to be taken back and ripped apart again. My time without the car was way too long."
• "They changed the Transmission and gave me a 3-year warranty. After 1 year, the transmission started to have problems."
• "Peter is very greedy for money. He started off very low in cost then hit me over the head with an outrageous price."
• "It cost me 6800 to have 2 transmissions rebuilt in 1 vehicle in less then 1 1/2 years."

Price and Value

Pros:

• "The price was the best around and the service match it."
• "Extremely reasonable!"
• "Very affordable as well."
• "I got estimates for the job from other places and their price matched what local competitors were charging for the same job."
• "Great people to work with. Easy process, explained everything in detail. We did a lot of shopping around and the final price was more than competitive, 50% less than the dealer."
• "They may have caused a few pennies more but it was well worth it."
• "Very reasonable Prices."

Cons:

• "I ended up paying $210 for an inspection that I already knew the issues."
• "Don't go here. Save yourself a headache, money and time in court."
• "Peter quoted me 380 dollars at first sent me home in Lyft to call me back 2 hours later to tell me before we bring this truck into this shop it’s gonna cost u 580 plus it’s 3 hours to drop the transmission pan they said also the 120 labour rate whatever time it takes us to get the bolt out."
• "The final price was over $5400 to fixed my transmissions."
• "Well, we already took the car apart and it'll be $800 to put it back together even if we don't fix anything."
• "My only negative point would be they are very expensive."
• "So please be aware never ever go Aamco. This is the worst place in the world."