Precision Transmission & Auto Repair Reviews Summary

Customer Service

Pros:

• "They explained what it needed and what had to be done perfectly and were very polite."
• "I'd come back again."
• "The customer service was above and beyond I received calls regarding the repairs my car needed."
• "The staff is great, the work they did to my car was above my expectations."
• "Staff is great. Thank you guys so much!!!!"
• "Very professional, honest and great price for a wonderful job in your car."
• "Everyone was kind, empathetic and a pleasure."

Cons:

• "Upon returning my vehicle to the shop, the story changed with Moe and Jesus, claiming they would not fix the issues without additional payment."
• "Then, they have the nerve to speak to me in an INCREDIBLY rude and condescending manner."
• "Lied to me about car being done and had me pay in full."
• "Please people don’t go to this place. The worst place ever. They play with you because I bought a car and they said they will call me and nothing surprise I went today and they sold the car to another person and they started to laugh."
• "Moe, the manager of this facility had been ducking and dodging all of my husband's calls."
• "The mechanic had the nerve to catch a horrendous attitude with myself and all the other clients present."
• "Moe became incredibly unprofessional by raising his voice while acting rude and dismissive towards my wife and I."

Quality of Repairs

Pros:

• "I can only speak for myself when I say my car drives excellent!!!"
• "I just got my transmission fixed by Al, but both Marlon and Al were super helpful throughout the whole process."
• "Great service, took my 06 TL to precision for a transmission rebuild and even though we ran into some more problem with the vehicle these guy gave me the best service and their quality speaks for itself."
• "The staff here has helped me through numerous intensive repair situations, from completely replacing my brake system on my '98 Nissan Sentra to rebuilding my '09 Chevy Impala's transmission."
• "Not only was the price right, and the entire shop professional and straight forward but they kept their word!"
• "They successfully completed the repair in the same day for a reasonable price."
• "Now my car is in one piece again and practically drives like New!"

Cons:

• "I basically just paid close to a thousand dollars for what equated to a tune up, and still had my vehicle's original issues present."
• "They didnt fix my transmission right and when i went to another shop they told me this guys didnt do everything they told me they did."
• "The car isn't even running anymore within 3 days of leaving the shop!"
• "They said they fixed my car but when I got out of there, not even 20 mins after, my car was still having the same issue."
• "I hired them to rebuild my transmission, they raised price after telling me price was for complete rebuild and no extra charges."
• "They said they used new parts but transmission was not rebuilt and they used parts from junk yard."
• "Had them install a new clutch and brought it back because it was making a tapping noise. Less than a year later the clutch failed."

Price and Honesty

Pros:

• "Plus the price was great!!"
• "Gave me estimate of $675. When I told him I don’t have that kind of money he dropped the price to $550."
• "They were very legit. NO BS. It is what it is no gimmicks."
• "Not only are they extremely friendly but they are very honest and good at what they do."
• "Very helpful when it mattered most. We needed to replace the transmission. He gave us options that helped to take away the stress."
• "I have nothing but mad respect for these two gentlemen."
• "Prices and work can’t be beat."

Cons:

• "He is a professional scammer."
• "Do not go to this place!!"
• "Let that sink in. Dont go here go somewhere else."
• "Please beware, Scam!!! My car was held hostage 68 miles away from me for almost a week until I paid their price of $400 for no work rendered."
• "You were so willing to have me spend close to $7000 to replace my engine and grab all those delicious labor fees from me when in reality my car needed less than 1 hour of work and someone who wasn't a crook to look at it."
• "He is the professional crook."
• "This guys are scammers, they will charge you for stuff they said they did but they dont do the job right on your car."