In Common NYC - A Breakfast & Brunch Restaurant Reviews Summary

Staff and Service

Pros:

• "Really pleasant and attentive staff - great vibes all around!"
• "The staff is friendly and helpful, active and keeping an eye on customers."
• "The staff were very kind and friendly and the food was delicious!"
• "The staff were friendly, attentive, and made sure that every customer felt welcomed."
• "Best of all though was the service! Really friendly and competent."
• "The entire staff was also friendly—from the baristas to our waiter."
• "The staff are super friendly (always a nice surprise in a busy spot)."

Cons:

• "To summarize, you won't have a feeling that you want to come back, no customer service, ordinary coffee, average price."
• "A rude server came out (after I tipped $2 on a $5 coffee) and demanded I put away my iPad immediately, threatening to call the police."
• "The kitchen ignored my special requests though."
• "Good coffee/BAD attitude… Manager despite his smile and Australian accent was abrupt."
• "The communication wasn't friendly."
• "The server who took my order seemed bothered to be there."
• "It was the worst experience at any coffee shop or restaurant I’ve been to, cup-holding or not."

Food Quality

Pros:

• "The food, service and atmosphere were amazing!! Everything was fresh and tasty."
• "Food was tasty, plates were colored and well presented, the chef is doing a great job with very reasonable prices."
• "Food is good (would definitely recommend the granola bowl)."
• "Food is phenomenal as well; we’re taking five star quality for a fraction of the cost."
• "The shakshouka came with feta cheese and was topped with a poached egg. It was probably one of the best toasts I’ve eaten in my entire life."
• "The avocado toast with poached eggs is unbelievably good and healthy."
• "The food & drink are absolutely delicious, my order was prepared super fast."

Cons:

• "The limited selection of sandwiches and pastries didn't suit our dietary preferences for a healthy lifestyle."
• "The avocado toast as bland and came with fava beans in the avocado (why??) that cannot be removed."
• "The food was all overcooked, the toast so dry you couldn’t cut into it."
• "The $18 avocado toast lacked salt, so none of the flavors came out. It was essentially flavorless mush."
• "We didn’t feel we got value for money compared to other places we’ve eaten."
• "The should give more bread for the Shaqshuka because it’s not enough for the dip."
• "It is NOT SAFE for CELIACS and also very rude staff about food accommodations."

Ambiance and Space

Pros:

• "This café has a really calming environment."
• "Cafe was light and airy and had a cool vibe."
• "Such an Adorable place for brunch!"
• "The cafe itself is nice and airy."
• "It created the perfect atmosphere for a relaxing brunch experience."
• "The ambiance was so cozy and inviting with warm wooden decor and beautiful natural light streaming in."
• "Let’s start with the atmosphere- the design of the place is so unique, cozy, cool and beautiful."

Cons:

• "There isn't too much space inside but if you come a little earlier and get a good seat next to the window, you can capture some nice photos."
• "The place is not very spacious so you kinda have to squeeze to fit in the tables but that is completely no big deal cause their food and customer service you receive are unbeatable!"
• "It felt cramped and congested, with tables placed too closely together, leaving little room for maneuvering."
• "The seating area is a bit small but they make use of the space quite well."
• "The place is small so come early or you will wait."
• "First and foremost, the space was incredibly inadequate."
• "I was eating alone and was squeezed into a small table in the back... I was told that was not allowed even though I was by myself."

Policy and Management

Pros:

• "Love the no laptops / iPad policy. Good for conversation and contemplation."
• "The owner is extremely friendly and kind and the customer service is excellent."
• "But the manager is the highlight. A friend from Australia who knows how to build rapport with people!"
• "Owner was very nice and staff were great as well."
• "The owners (hi A and T!) are so cool, kind and smart about business."
• "Very friendly staff and I love their policy regarding laptops."
• "Interestingly, I like this, they have 'laptop policy' means customers cannot use their laptop whilst in cafe."

Cons:

• "The service was so slow (granted, they were busy on a rainy Saturday morning), that our coffee was completely cold by the time the food arrived."
• "The policy is awful, terrible."
• "The “laptop policy sign” (essentially a no laptop policy) seemed unnecessary (most tables were empty) and created a rather rude vibe."
• "After being there for an hour and twenty minutes total, we were asked to leave because they have a one hour limit on tables."
• "All for the pleasure of paying $20 for a coffee and sandwich that I ate in the street."
• "And to top it off, we found out they don't accept cash, which was an unexpected inconvenience."
• "You will be kicked out... regardless of principle, this is not the way to treat customers."

Price and Value

Pros:

• "Food was tasty, plates were colored and well presented, the chef is doing a great job with very reasonable prices."
• "Very reasonable prices (especially for NYC), unreal food and pastries."
• "Prices are very fair for the quality."
• "Priced well."
• "They have great coffee at a good price."
• "The food is such high quality, everything you order is made to perfection and tastes really well."
• "The entrees are yum!! Definitely try the Ricotta honey toast and the coffee!"

Cons:

• "Coffee was fine but I ordered and paid for a Large latte and it came in a small cup."
• "Expensive, but then again NY overall is quite pricy."
• "Given the portion size, it does seem a bit pricey."
• "Very possibly the most overpriced cafe in nyc."
• "Nice brunch spot in NYC but perhaps overpriced for what you get: very small portion and extra avocado is maybe 5 or 6$."
• "Very over priced. 2 people breakfast cost us $70 including a tip."
• "But just an fyi, I spend around $28 for granola and an iced latte."