Beans and Leaves Coffee and Tea Cafe Reviews Summary

Atmosphere

Pros:

• "Absolutely LOVE IT HERE! Everything is amazing and the staff are wonderful!"
• "A nice place to eat breakfast and relax."
• "This place is good and has a very pleasant atmosphere."
• "Awesome place, great coffee, good people, wonderful atmosphere."
• "Just discovered this gem and love the cozy feel of this cute coffee shop unlike a corporate Starbucks vibe."
• "It's cozy and super welcoming."
• "This place has a really cool vibe with great seating."

Cons:

• "The place was noisy for a cafe."
• "It was hot and noisy inside."
• "The floor was filthy, the chairs are ripped / wobbly."
• "The entrance is a hazard. The door wasn't locked, yet it wouldn't budge."
• "Very small and a lot of people loitering around."
• "The vibe was also nowhere to be found."
• "Someone's child was in there going ballistic screaming nonstop that was really annoying."

Service

Pros:

• "The staff was very welcoming and sweet."
• "Service always with a smile."
• "Megan & staff were wonderful to work with."
• "The service is professional and quick despite having a lot of people sometimes."
• "The cashier and the staff were very helpful and kind."
• "The staff was very friendly and helpful."
• "Most importantly, the workers showed very caring and personal service towards us."

Cons:

• "They were very rude and didn’t do anything about it!"
• "The manager called me back and made it seem like I was lying."
• "Service was terrible. The young woman who took my order had a smug face on the entire time."
• "Worse customer service ever. The blonde hair girl with a long hair was very rude to me."
• "Unprofessional, both employees and management."
• "Coffee and atmosphere were good but service was lacking."
• "This place service was horrible no one came to help me when I walked in."

Food Quality

Pros:

• "Food and drinks where delicious."
• "Waffles taste like really fresh and flavorful."
• "Their waffles are so delicious and super filling."
• "Waffle was one of the best I’ve ever had and the coffee really is tasty and memorable!"
• "Delicious waffle ice creams and friendly staff."
• "The waffle with blueberries was out of this world."
• "The waffles they serve are so fluffy and flavorful."

Cons:

• "I couldn't eat at all since it was so salty."
• "Made me wait a long time for my waffle and turns out I waited about an hour for no reason."
• "The waffles were terrible. They were very heavy and dense."
• "Wouldn't go back. Their waffles are a joke."
• "Ordered two coffees both hot and iced. Tastes like utter garbage."
• "The Green Tea Boba tea drink tastes more like milk than actual Boba tea."
• "I couldn’t finish my hungry man waffle it was just so bland."

Value

Pros:

• "I found it a little but expensive (10$ overall) but If you take the Staten Island Ferry for free, it's worth it!"
• "The owner was so helpful and made things affordable."
• "The prices are great."
• "Nice staff. Good selection of coffee plus breakfast items to eat any time of the day. Good prices."
• "Absolutely delicious. I tried the strawberry and cream frappe."
• "Love beans and leaves, both coffee and tea are great."
• "Nice staff. Good selection of coffee plus breakfast items to eat any time of the day. Good prices. Clean."

Cons:

• "The only thing is that it was $14.43 for a waffle with whipped cream and strawberries and a medium coffee... the pricing of this place is 1) overpriced and 2) not clear."
• "So overpriced and they didn’t even add the Nutella …"
• "Very pricey. it was $22 for a waffle and a lemonade."
• "This place is a little pricey."
• "For the money they should be embarrassed to serve this sludge."
• "This place is money hungry and liars!"
• "Grossly understaffed place."