maman Reviews Summary

Food Quality

Pros:

• "The food was good, they take their time to give you fresh and warm food."
• "The best sandwich I’ve ever had!!"
• "Everything I've gotten there has been delicious and fresh."
• "The coffee and pastries are outstanding."
• "The pistachio chocolate croissant was to die for."
• "The food here is pricey but delicious and beautiful!"
• "The food was tasty, great presentation and affordable."

Cons:

• "The dishes didn't have much flavor as well but the croissants were good."
• "The avocado taste was just okay and the bread for the salmon toast was a bit burnt."
• "The turkey sandwich was the most bland 800 calories I’ve eaten in a looooong time."
• "The food and coffee are yummy."
• "The food was fine, but we were charged much higher prices for receiving table service that we did not want."
• "The food is okay, nothing out of the ordinary."
• "Food was mediocre. We had the breakfast sandwich and breakfast bowl. The former was quite plain, with the bun being too dry."

Service

Pros:

• "Service was friendly enough and knowledgeable."
• "The barista was incredibly friendly."
• "The guy serving me was extra helpful."
• "Service is friendly."
• "Pat helped me with my order, great customer service."
• "The staff was super friendly."
• "Very friendly server!"

Cons:

• "The staff completely ignored us."
• "Extremely disorganized staff with no idea how their restaurant works or how to communicate with each other."
• "The man on the line was very rude and didn't attempt to help at all."
• "Both of the waiters that were serving us were really rude."
• "The service was a bit slow and the music really loud pop music."
• "Slow and disorganized."
• "The only downside was the wait and the staff not coming over to us. I was seated for about 30 mins until someone came over to take my order."

Ambiance

Pros:

• "It was super bougie vibes, but the prices weren’t insane by any means."
• "Love the country style."
• "Super cute and cosy bakery in Soho."
• "The atmosphere is lively but not loud."
• "Maman is everything you want from a Parisian Cafe in NYC."
• "maybe the best coffee in new york city… and im an australian. epic baked goods selection & super lovely service."
• "Such a beautiful experience here at maman, soho."

Cons:

• "The place was a mess and gross when I was there. Flies were on the quiche and pastries inside the glass counter."
• "This location is quite dark on account of the location of the windows and the direction they're facing."
• "Nothing felt thought through with attention."
• "Honestly thought I would love it, but thinking back I wouldn't go back."
• "It's a pretty claustrophobic space with yellow dimmed lights that make it feel even darker and smaller inside."
• "The tables were dirty and full of uncleaned plates."
• "Unfortunately the seating area for the cafe part is way too limited, which is unfortunate for the winter."