Caffé Palermo Reviews Summary

Category: Cafe New York

Address: 148 Mulberry St, New York, NY 10013, USA

Phone: +12124314205

Rating: 4.2
based on 221 reviews.

Desserts

Pros:

  • "Amazing dessert spot in Little Italy. Home of the cannoli king!! All deserts are epic."
  • "Best lobster tail you can get in NYC."
  • "Best cannoli I’ve had! Perfect texture, balanced sweetness."
  • "Cannolis were the best my wife and I have ever had."
  • "Chocolate Gelato was so rich and creamy."
  • "Elderberry Tart was rich and intense without being too sugary and the house coffee was delicious."
  • "Stop here for dessert! The best cheesecake I've ever had."

Cons:

  • "crazy expensive for what you get."
  • "Obviously it is overpriced because the portion is tiny."
  • "The lobster tale was old not crunchy and has a fridge flavor."
  • "no surprise, but nothing to do with sicilian cannoli."
  • "We took a chocolate truffle. That was nothing more than a cheap chocolate ice cream with cacao powder on it and... a punch of banana ice cream inside(???)."
  • "The lobster tail was pretty good but a little too heavy on the cream for my taste and it saturated the pastry."
  • "I ended up eating the worst cannoli I've ever tasted - and I've had many in Sicily."

Service

Pros:

  • "The guy serving us was nice & explained the different stuff they had."
  • "The service was quick and the cannolis were pretty good, which is what this place is known for."
  • "Fine attentive staff & service ! The world's best Cannoli - nice clean cafe' - quality & a fresh assortment of Pastry."
  • "The owner is a sweetheart, the waitresses are friendly and very helpful."
  • "The service was great and it's a beautiful place."
  • "Our server was very kind and friendly."
  • "The food was pretty good and the person who served us (Theodore) was very good."

Cons:

  • "This place is always full and the service is not the best."
  • "Disrespectful woman who works in the front is either racist or extremely ignorant."
  • "Waiters and waitress very rude… horrible customer service."
  • "However, we also ordered two spritzes, and they were very disappointing—especially given the $18 price for each."
  • "The owner blamed me for the lack of service and he wasn't there during the time that it happened."
  • "Absolutely disgusting and rude waitress."
  • "an older lady (clearly an owner or long time server) was yelling at the staff."

Atmosphere & Experience

Pros:

  • "After stuffing our faces in Little Italy NYC, this dessert place completed our evening out."
  • "It’s NYC prices so be aware of that! The food is really good."
  • "If you are lucky enough to be there when the owner, Baby John, is in, you will feel as if you are part of his Italian family."
  • "Great ending to a good night out."
  • "Everything was amazing including the staff - so sweet and friendly."
  • "The café's decoration... exudes a sense of history and charm."
  • "In the heart of little Italy, chilling ambient where you can people watch."

Cons:

  • "FYI- dine in is only for waitressing which is kind of a bummer because we ordered a few things from the counter and would have liked to eat them there."
  • "There’s no air conditioning inside the cafe."
  • "Over priced and overrated to be honest; this place is just a tourist trap."
  • "Also the atmosphere is suffocating and over-crowded."
  • "The place was very crowded and unorganized."
  • "Feels very much like New York... would never return because of the attitude and treatment of the lady at the front."
  • "Unfortunately a typical American Italian second rate atmosphere not worth the 85.00 bill."

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