"The chocolate sponge layer felt rubbery instead of light and airy."
"The cream-puff style crust was a little too heavy for me, though, after all of the pasta."
"The layered fruits cake was okay."
"Cakes are full of bananas (Mille crepe). All you can taste is cream and bananas."
Service
Pros:
"The staff was great from beginning to when I left."
"The staff members are attentive and knowledgeable, ready to assist you in choosing the perfect treat."
"Jason, the epitome of hospitality, ensures a seamless experience as he guides you through the menu with genuine enthusiasm."
"Service was really nice."
"The staff is friendly."
"The staff is efficient and friendly."
"The amazing hospitality and top-notch service!"
Cons:
"I can only say that there is a very rubbish waiter with glasses...."
"The staff didn’t even show apologies for wasting the customer’s time."
"The service was terrible. Staffs were like 'whatever, who cares'."
"Poor management at the door, we were not seated or informed or anything."
"Bad service."
"One male waiter is extremely rude."
"Terrible service. The girl at the register was rude to people."
Price
Pros:
"It was a good deal. The seafood pasta was better than the bolognese pasta."
"We also had their tea, which was pricey but also it was free refills so the value wasn't too bad."
"$15 + tax/tip for a slice of cake is definitely steep but the way the flavors in the strawberry cake blend together + the freshness of the cream definitely make this place worth it for the occasional treat."
"Lunch w/ cake and tea /coffee (refill free) Its just ＄25."
"Had lunch special set for a great price!!"
Cons:
"Over 50 cents for a sit down fee. Horrible hospitality and just bizarre."
"Bad service and over price."
"One of those place where over charged just because its Japanese."
"Its just too too over priced for what it is."
"However the price is pretty steep for a slice of cake, and honestly I don't find it extremely impressive, it feels a blend of raw ingredients/ fruit with whipped cream for the fruit crepes."
"But I spent nearly $80 on (3) pieces of cake and two coffees. That’s A LOT."
"Cmon ... $9 for a cup of tea???..."
Ambiance
Pros:
"This Japanese dessert store is a hidden gem that offers a delightful experience for anyone with a sweet tooth."
"Love that this location have a bar and just table seating."
"The place is clean and well maintained."
"The brightly lit interior lets you see how beautiful these rather large cakes are."
"The inside is airy and spacious, very comfortable to sit down, enjoy tea and good cake."
"The store's ambiance is serene and inviting, providing a relaxing environment to savor your desserts."
"The cafe is quite spacious with high ceilings and I really liked the atmosphere."
Cons:
"The air conditioning was broken (uncomfortable and horrible circumstances for COVID)."
"Oh also the table was very sticky…disgusting."
"Good dessert and tea but the restrooms are just filthy."
"It felt like the ventilation was not working at all and there was no air conditioning indoors the entire time."
"There were quite a few flies flying around - a symbol of the deterioration in hygiene."
"Toilet was broken. It’s gross. Nobody cleans and other toilets are also dirty."