Target Reviews Summary

Category: Department store New York

Address: 1715 E 13th St, Brooklyn, NY 11229, USA

Phone: +19294172396

Rating: 3.1
based on 105 reviews.

Staff and Service

Pros:

  • "The staff are excellent."
  • "I have experienced great service at this target store."
  • "The staff here are so respectful and I go here a lot to get small things that I need."
  • "Most of the staff members were helpful and willing to assist when approached."
  • "Store has definitely improved. New staff are more customer friendly, kind."
  • "Happy I discovered this Target. Staff friendly, lot’s of produce, and friendly atmosphere from customer and staff."
  • "Rita is the best sales person, she knows what she's selling and knows what the products are and I like the girls Allyssa and Jamela because there very the best and very nice workers and do great jobs for customers, thank you very much."

Cons:

  • "The service is horrendous. From the employees constantly giving faces when asked questions, to simply chatting up with their co-workers instead of actually doing anything."
  • "So many of the workers here are so rude and everything is disorganized and out of stock half the time."
  • "STAFF is very rude and aren’t really helpful they are too busy in their own conversations and if you approach them you get a stink face and attitude."
  • "Aside from being small and lacking a lot of inventory, the employees are rude and don't wear masks."
  • "I’ve noticed the staff to be very immature and unprofessional."
  • "The customer service is downright unacceptable. They are a bunch of selfish teenagers who YELL at their clients."
  • "Horrible customer service, I've called several times just to check if my pick up is still there... every time automated switches to the store they hang up."

Stock and Inventory

Pros:

  • "It still has nice and has a decent assortment of products that the other stores in the area lack."
  • "The inventory is wide, conditions are spic-and-span clean, and the experience is great."
  • "Small community Target with all the basics."
  • "On the second floor you would find a big variety of groceries... also you would find some stuff for your house cleaning, bathroom essentials, house appliances, pillows, blankets, electronics (and accessories), some tools and work essentials, school supplies, bins, kid clothing, toys and baby Department."
  • "I've always found this location to be conveniently located and pretty much full of merchandise and produce that's actually fresh."
  • "So definitely you will find mainly everything that you were looking for."
  • "I love coming to this Target whenever I visit Brooklyn. It has a great grocery section and convenient self checkout registers."

Cons:

  • "There is barely a selection for clothes or appliances."
  • "Very disappointing store. Prices are crazy high, stock is low."
  • "I like target but this place is always understocked. Very poor management managing this store."
  • "Nothing is ever in stock from baby bottles, to shampoo, to even half & half. The shelves are constantly empty no matter which day and time you go."
  • "They never stock inventory fast enough."
  • "Always empty shelves."
  • "The only problem is they never have inventory for anything the shelf are always bare."

Prices and Checkout

Pros:

  • "Target employee gave me for 14.49$."
  • "Decent variety, things are a bit more expensive than the target on junction but always do price match."
  • "Have been here dozen plus times for online pickup namely and always such a smooth, superb experience."

Cons:

  • "Prices almost never match once you get to the register."
  • "The prices advertised are not what the prices ring up to at checkout."
  • "Worst target. Beside it not having everything in stock, the prices are crazy high."
  • "At the self checkout price was 26.99, in the fridge price was 14.49, cashier machine shows 21.99."
  • "She gave him $60 and he put it in his wallet, she was ready to move on, no change."
  • "The checkout process is self-operated; the cashier is only there to take the returns."
  • "Customer service don’t even exist in this target."

Location and Layout

Pros:

  • "The area is very odd, because it is a side street but it is very convenient for me and super close to my house."
  • "This Target is a decent 'community/local' type/size of a Target store."
  • "Glad to have a Target in my area. Everything is new and clean."

Cons:

  • "This target's management should be ashamed of themselves for running such a lean staffing schedule here."
  • "There is security at both checkouts."
  • "Upon entry, there are two escalators which don't have a certain area to load carts."
  • "Upon checking out, they have a four self-checkout but, no one actually on the registers."
  • "Because they have built it on a one way side street, the E 13th st is constantly blocked especially during peak traffic hours."
  • "The huge, 18-wheeler trucks that Target uses to deliver products to the store are a major problem here now."
  • "The cars that are stuck behind are completely screwed for the rest of the day."

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