"Another nice cashier lady took me right away, I had a broken foot at the time and it was visible."
"The cashier was friendly."
"The staff are helpful and appreciated all the feedback offered."
"All staff were so willing to help and kind, I am eager to go back when the need arises."
"The customer service of the people working there was awesome."
"The staff is friendly and there seemed to be plenty of people around to ask for help."
Cons:
"The only reason I gave it 4 stars instead of 5 was because the line for the cashier was insanely long."
"The staff don't much care about you though with the shortest possible answer to questions."
"Apart from her, there was no one you could speak to to ask a question."
"Absolutely terrible experience. I paid 48$ for alteration and purchased a racist experience!!"
"The employees are not helpful."
"Unfortunately encountered a very rude employee."
"The lady who was trying to help had a BAD attitude."
Store Layout & Cleanliness
Pros:
"A very large N. Rack with several floors... Shoes area was marked clearly with sizes."
"The store is clean and orderly so it's easy to fine whatever you need."
"I work in the area and pass this store all the time. So yesterday I decided to venture in. To my surprise the venue was well organized unlike many discount retail chains."
"The store was bright and spacious."
"Spacious layout. Well maintained, with a good selection of trendy items to please the senses."
"The store is clean and organized, it’s also spacious enough that I don’t feel like I’m on top of people looking through the racks and shoe aisles."
"The store was very well maintained."
Cons:
"Disorganized and messy. It’s a busy location, I think they should take better care of it."
"The concept is correct but the presentation is horrible... clothes are all over the place and very random."
"A messy nordstrom rack, department store, that smelled old and musty."
"The overall presentation of the items is really neglected."
"Even when it isn't too busy the layout always makes me feel like its crowded and that I have to move around people."
"It was 2 mins after close and we were browsing one last rack before leaving, she stood near us and said in a loud voice 'we closed, stop messing up the clothes'."
"Tiny home section compared to other locations."
Product Selection & Pricing
Pros:
"Tons of great finds and great prices. Definitely worth it for cheap finds on luxury brands!"
"Shopping here is great because you can find designer items at a really low price."
"Great place to find top brand products at really reasonable prices."
"If you spend sometime here you can always find some nice designer items with good price!"
"All things here are branded but a little cheaper...i just bought perfume for my son and my husband and i just pay $50.00 for the 2 perfume...it worth."
"Huge shoe section with tons of options and a sizable designer shoe section."
"This place always has a good sale on expensive retail products."