Walmart Reviews Summary

Category: Department store

Address: 235 Ridgedale Ave, Cedar Knolls, NJ 07927, USA

Phone: +19738898646

Rating: 3.9
based on 222 reviews.

Store Organization

Pros:

  • "It was well organized. Walmart is walmart...lol. But I do have a special appreciation for this location because I can items for my kids."
  • "Had everything a typical Walmart has."
  • "they seem pretty organized"
  • "This Walmart is extremely clean."
  • "It was definitely well organized and items in order."
  • "everything is well stocked and clean"
  • "This is the most organized Walmart I have ever been to."

Cons:

  • "Entrance and various spots around the store smell like a mix of formaldehyde covered with bleach"
  • "This Walmart is very disorganized Everything is all over the place"
  • "The store shelves are always a mess."
  • "A lot of shelves were bare."
  • "Many areas were a mess."
  • "It's run down, understocked, messy, disorganized and overall a complete displeasure to shop at."
  • "Store is a mess and no room to maneuver a cart due to all boxes and carts used for stocking."

Customer Service

Pros:

  • "I found all the staff very helpful, and professional."
  • "Clara the supervisor was great."
  • "The employees I did pass were friendly."
  • "The sales associates!... They were friendly and extremely helpful!"
  • "The associates are very friendly and willing to assist customers without hesitation."
  • "The stuff was very kind and do everything very fast."
  • "The older man in electronics was pleasant and helpful"

Cons:

  • "The costumer service was TERRIBLE."
  • "The employee should be fired for acting like this way to a customer."
  • "Associates all sit around and huddle. I called 3 times to see if a product was available that online showed it was at this location. No answer."
  • "The old male cashier at the speedy checkout lane had really BAD attitude."
  • "Not sure why walmart hires people who do not know how to speak and do their job."
  • "TERRIBLE day on hold for a total of 15 minutes after asking someone to search an item."
  • "Terrible place manager Stephanie totally disrespectful and her cashiers."

Product Availability

Pros:

  • "They got everything you need."
  • "Good variety at this one never been there yet where they didn't have the product I was after."
  • "Always fully stocked, things are rarely out of stock."
  • "This Walmart is quite well stocked and I’ve found some really nice deals."
  • "It maintains quality and variety of commodity."
  • "They have large variety of clothing items available."
  • "Service is great always shelves are fully stocked."

Cons:

  • "No vegetables or fruits at this Walmart in case you are looking for, limited grocery shopping"
  • "While the store has lots of selection, it is often short of popular items."
  • "Its Walmart. Not a super Walmart. If looking for specific item they may be out of it."
  • "Too many items are not ordered and restocked on a regular basis."
  • "They never have anything in stock that other Walmarts have and most registers are closed."
  • "There were none available in the size we wanted."
  • "The shelves are always EMPTY! I can never find what I come to buy."

Pricing

Pros:

  • "Also, their online prices are cheaper than in store, even for clearance items."
  • "Great prices."
  • "Prices are always good"

Cons:

  • "Prices are ridiculous, I bought great value olive oil, great value is Walmart brand, so last month was for $22, and 2 weeks ago was for $27 and today is $32 which is ridiculous"
  • "This Walmart should receive an award for the worst customer experience."
  • "WORST CUSTOMER SERVICE EVER!!!!"
  • "Walmart will always be around, but not for their customer service."
  • "worst store i've been to BY FAR. so unorganized. employees are rude as can be"
  • "Worst experience of my life. The assistant manager, Renee I think, was rude disrespectful and did not help at all."
  • "BEWARE! Customer service and other employees here are thieves."

Thanks! Your review is awaiting moderation.