Walmart Reviews Summary

Category: Department store

Address: 1303 Centennial Ave, Piscataway, NJ 08854, USA

Phone: +17325621771

Rating: 3.9
based on 323 reviews.

Customer Service

Pros:

  • "Order was fine and delivered to the car."
  • "The men and women who work the floors are way nicer. They say 'hello' and ask if you need assistance."
  • "Melisa is a super helpful employee... Will definitely come back to this Walmart due to her great service."
  • "I received the best customer service. Thanks to Mobeen and Anita and Teddy Wright. Teddy thanks for putting my bike together BEST CUSTOMER SERVICE EXPERIENCE EVER IN A WALMART!!!"
  • "The best eyeglass shop ever Tonya Esannasin was the license optician on duty she helped me beyond her call of duty so pleasant and very knowledgeable Great place highly recommended."
  • "The sweet store associate Nayley assisted me with staying on budget even assisting me with self check out."
  • "Very Good customer service, my Online order was ready on time."

Cons:

  • "The night staff was below par on my last visit last week. Unable to articulatey order or tell me what the total bill was."
  • "I'm so disappointed at how they handled the situation and didn’t even offer an apology. DO BETTER WALMART"
  • "The pharmacy customer service is HORRIBLE!!! If you call they either put you on hold and never return, or don’t answer."
  • "What kind of customer service. 'Walgreens' you need to train the workers!!"
  • "Terrible customer service, uninformed staff, no accountability for addressing customer needs."
  • "I have even had managers that have told me that they do not know how to operate the photo department."
  • "Gloria (apparently she teleported back from going home for the day) was already in the front belittling my request before even hearing me out."

Store Experience

Pros:

  • "Typical Walmart. I prefer this location to Edison as it is a better store. Adequate parking."
  • "The store is huge and has all the things Walmart is known for having."
  • "It's like any other Walmart. It's no super store and it can be hard to find things at time using the app, but overall, it's a Walmart and has basically everything you might need on a daily basis."
  • "They seem to have a lot of items in there you actually can pull up your walking app and put in some miles because it is a big store."
  • "All types of items are available."
  • "Location looks relatively new after the remodel."
  • "This place is quiet. Not too busy. Lacks product of other Walmarts."

Cons:

  • "I've been to this Walmart since I was 10 years old!! I'm 26 now and a lot has changed. The past two years has been going downhill."
  • "This store is poorly run. Shelves are often poorly stocked."
  • "I saw a manager there who said they must have forgotten to come help me. I was not pleased."
  • "Place order online for in-store pickup what a disaster I get there there's a line at pick up the woman in front of me told me she was waiting for 20 minutes."
  • "Bathroom dirty."
  • "Iodized salt, vegetarian refried beans, and smaller size cooking oil were either higher priced or not available at this store."
  • "Walmart is slowly becoming an increasingly hostile shopping experience. There's frequent messes in aisles and products are arranged haphazardly."

Pricing and Checkout

Pros:

  • "Make sure you always check the online prices before purchasing from here... they will charge the lowest price."
  • "Although the shelves are stocked and prices are low."
  • "Good prices on some items, quality is questionable on others. But checkout is ridiculous two registers open."
  • "Not bad. They have an abundance of self checkout lanes so no need to wait for a cashier anymore."
  • "The pros: Clean, conveniently located, and fast checkout."
  • "Stores can be busy at peak hours but the self checkout lines move quickly."
  • "The checkout lines are better since they expanded self checkout."

Cons:

  • "I went in the store to buy a case for my iPhone XR I found one that I liked that was priced for 14.97. When I went to go check out the price that came up was 19.94."
  • "They are liars.. They changed the price of items i wanted to purchase."
  • "She started walking away before I could say anything and I rushed to show her the policy and she continued to state that 'her Wal-Mart' will not price match."
  • "Tried to buy 10 pajama sets for a family movie night and the sticker on the rack clearly stated ten dollars. When I got to the register the rang up as 13.00."
  • "Also, prices can be deceptive as I once bought an item supposedly on clearance that was no longer on clearance and had to go to customer service to get back the difference."
  • "So not only did I pay over 15% more than what I would have paid in my home state, but now Walmart wants me to buy bags at $1.50 each."
  • "Have to wait for billing at least 10 min for self checkout also."

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