Walmart Supercenter Reviews Summary

Customer Service

Pros:

• "What a wonderful family business. They were so helpful, friendly, and knowledgeable."
• "Customer service is pretty much none, seems unhappy."
• "This Walmart has the worst customer service."
• "Customer service was good, fast."
• "Exceptional customer service at this store! Associates are incredibly friendly and helpful."
• "The employees suddenly have become helpful and courteous, including the greeters and the people stocking shelves."
• "I love the service. The girl at Allentown is amazing and obliging."

Cons:

• "She is a picker for those who order online. She is nasty, hatefull, and clearly would rather stay home and collect."
• "Workers jus seem to be chatting outside without a care in the world that they have a dam job to do."
• "Terrible, No help in the electronics department."
• "Customer service was a nightmare waited and waited manager was walking around even though she was being paged on the intercom she ignored it."
• "Had an unfortunate situation with four staff members today that could have been easily avoided if they would have listened and used empathy instead of been closed off and rude."
• "Employees are useless, The manager named Bekin was RUDE and Not Helpful."
• "Management is horrible and treats the employees like scum when no one is looking."

Cleanliness

Pros:

• "Clean and neat. Aisles are wide."
• "Clean, helpful and from what I saw, decently stocked."
• "Selection of available items is very good, store is neat and clean, and checkout lines move quickly."
• "This center was clean and we found everything we needed."
• "This Walmart was layer out conveniently and clean."
• "Store and parking lot were clean though."
• "It's a great store they have everything that you need."

Cons:

• "No soap in any of the four soap dispensers in the women's bathroom in the back? That's disgusting."
• "Bathrooms are absolutely disgusting."
• "Bathrooms were very dirty to the point of being gross, floors dirty, toilets looked like they had not been cleaned for a long time sinks had build up of soap scum."
• "The floors are covered in fluids."
• "The past few times I have been there, the shelves in grocery section were a disaster."
• "Place is dirty no pride In their work."
• "Whenever I go, the parking lot also always has litter everywhere, which makes it look unkempt."

Shopping Experience

Pros:

• "I LOVE ❤️ going and shopping in Walmart they have everything sporting goods, bedding, living room, kitchen items, clothes, food, groceries, crafts, items, for your car, camping, toys, what's not to love about this place."
• "Good location, cheap water refills."
• "Just walking through Walmart and seeing all the great sales and wonderful items I didn't want to leave."
• "Nice place to get great price and variety in this Walmart, going there for over 12 years."
• "You can order online have it's delivered or pick it up."
• "I found ALOT of good deals."
• "Large selection of reasonably priced electronics such as pre-paid and unlocked phones as well as tablets and laptops."

Cons:

• "First and last time using this store's curbside pick up."
• "Do NOT order curbside from this Walmart."
• "Carts are blowing all over the parking lot so be careful with possible damage to your car."
• "They do not honor shelf prices."
• "They didn’t have any fruit punch. The shelves you see empty is for MILK!! Yes sold out of MILK! Pandemic or not you should have milk."
• "Shelves are not stocked."
• "They were out of stock of a lot of things I wanted to buy."

Pricing and Stock

Pros:

• "It's had its updates over the past year or so and it has gotten better."
• "Good prices. Easy parking. Very nice optometrist."
• "Some items had huge Walmart exclusive deals as well."
• "Groceries we bought were fresh. I believe I got a good deal for olive oil."
• "The quality of the products overall are ok."
• "This is a really nice Walmart. It's nice and clean and there it's a large selection of items."
• "It is a clean location with a good variety of products to choose from."

Cons:

• "Would not recommend going to this place. All the labels for items are lower then the actual price."
• "They say things unavailable then you walk into the store and it’s stock."
• "They NEVER have enough staff on the registers."
• "Products aren't always available but the store still manages to have a decent selection to choose from."
• "Products are all over the place and never priced correctly if they are in stock."
• "This Walmart seems to try to profit by understaffing the place."
• "Store is half empty, never stocked up."