"Sophia, who works at pick up orders/returns, and Julio, who at the time was organizing cards like a machine, are so friendly and honestly, the best employees at target I've ever come across."
"The staff at the Target that I go to is very friendly."
"Customer Service was great with everyone I asked a question."
"Germaine (the cashier who rung me up) was SO SO sweet, funny, and welcoming."
"The service by associates (especially in Guest Services) was above and beyond."
"The staff I do interact with is friendly and helpful."
Cons:
"Asking for any type of help from an employee is like pulling teeth."
"I dislike the fact that when you speak to one of the associates, on the phone. They are completely rude."
"The customer service at this target location is horrible."
"Horrible customer service!"
"The manager Cindy at the customer service department was extremely condescending and rude."
"The customer service at this target location is horrible."
"Maintenance employees were extremely rude."
Store Experience
Pros:
"Loved the store, was very clean and tidy and will definitely be visiting again with family."
"The home section is the biggest improvement."
"Store is clean."
"This Target is good."
"They have a large area for each section and with tons of display .. they have a huge section for real and artificial plants."
"Target is my way to go for food, kitchen stuff, clothes and shoes and home goods."
"The store is clean, well kept, organized."
Cons:
"I love Target! Sadly, this location is a mess."
"It takes all the strength of the Target brand and smears it through the dirt."
"Sadly, this location is a mess."
"The store can be a bit messy at times."
"Dirty and disorganized. Staff is very low brow saying things in front of customers that are inappropriate between one another."
"The store, regardless of the area you're looking in is always a NIGHTMARE. Shït everywhere, on the floor, not where it should be."
"The store itself is really nice and updated but the service in the pick up area is SLOW."
Product Availability
Pros:
"For the most part, my essentials are in stock."
"Super great experience!! Everything I wanted was in stock and the girl who works in the beauty section with the braids was super attentive and helpful."
"Unlike Walmart, Target has ordered product."
"This store is the closest target to where we live and it's really good. It has some good deals all the time and it was some good quality products at a decent price."
"They have a huge range of items and excellent customer service."
"Got the notification e-mail that said my order was ready."
"Everything I needed was In Stock."
Cons:
"Twice already have I had to return the package because it was opened and resealed with all packs inside opened or just loose cards in a sealed pack."
"They didn't have the item I wanted."
"They are always out of stock of almost everything that I go there for."
"They tried giving me the wrong item without even telling me."
"Online says they have item in stock, go to buy it and nope it’s not there."
"I couldn't find several of the items or brands that I usually get at other Target stores."
"Over 80% of the items I ordered for pickup got cancelled due to low inventory."
Checkout Experience
Pros:
"Self checkout is pretty quick."
"The employees communicated with each other on which registrations were empty and would call the next person to register 5 or 8, which was excellent in practicing social distancing."
"One excellent change that I will give them credit for was installing many self check out lanes."
"Quick buying experience."
"The checkout tills are always a reasonable wait."
Cons:
"Also lately the lines are insanely long and it can be a nightmare."
"They never have enough registers open, and there’s always a very long line to check out."
"Shopping here is miserable and I only come here in emergencies; it’s much easier to order everything on Amazon if you can wait the 2 days."
"At 7:30pm on a weekday (March 15) they had ONE checkout line with a cashier."
"Set aside 45 minutes to wait in line to pay because they do not have enough staff on site to accommodate demand."
"Why are there only 2 staffed checkout lanes and only one bank of self checkout lanes? The wait to checkout was nearly 25 minutes!"
"The lines to checkout is always so long and unorganised."