Rebecca's Reviews Summary

Atmosphere & Decor

Pros:

• "I was so pleased with how the place was decorated and the style of restaurant."
• "The place has a charming and very date appropriate atmosphere."
• "Truly authentic food, the environment is great! The attention to detail is on point."
• "The ambiance is very romantic and comfortable."
• "The restaurant is beautifully decorated with dim lights, low hanging chandeliers, a great mural of Celia Cruz by Bash and soft Salsa music playing in the background, it is the perfect date night setting."
• "Quaint little place with a nice back deck area where you can sit as well. Nice seating. Cozy. Comfy."
• "It’s cozy and well decorated."

Cons:

• "We had a private party of 12 people and in my opinion, they did put us in a very small area which was kind of claustrophobic."
• "Here we were in this romantic setting and it was being turned into a bar."
• "This restaurant was pretty boring. Music was at such a low volume you couldn't even hear it."
• "they try to put me in a corner that looks like you need to be super skinny to get in."

Service

Pros:

• "The staff was extremely attentive and gracious."
• "From the moment you walk in, you are catered to."
• "We were served by a very friendly gentleman by the name of Ian. His politeness and outgoing personality made our visit excellent."
• "The service is above and beyond what anyone would expect."
• "Our server Carlos was friendly and prompt. His recommendations were spot on!"
• "Our server, Angel went above and beyond to make us feel welcomed and satisfied with our dining experience."
• "The waiters were very attentive and accommodating to our party."

Cons:

• "She didn’t allow my cake to be cut and told me that she won’t be able to cut it because there are only 30 mins left to the event."
• "Sonya and the other female who worked with her were very rude and unfriendly."
• "Sonya was very unprofessional and unorganized."
• "Her attitude about her unhappiness of working at Rebecca’s reflected poorly on her customer service the day of my event."
• "I was highly disappointed in the way we were mistreated and rushed."
• "The customer service from Sonya was terrible!!!!"
• "Waitress came to our table and said ‘what are you waiting for?’"

Food Quality

Pros:

• "Also the food was delicious (chorizo and plantains with guacamole and the churrasco =mouth watering)."
• "The lechón and red snapper were well made and keylime pie was unbelievable."
• "The Food was great and well cooked! (We had the steak)"
• "The food is Elite! The ambience is great and the servers are dedicated to make your eating experience a memorable one."
• "The food was delicious, tasted nice and fresh."
• "The guac and plantains tasted fresh, my churrasco was to die for and my bf lechón entree was great."
• "The food was OUTSTANDING!!!"

Cons:

• "The flavor of the food was horrible compared to any Cuban place and the tostones we got were cold, we weren’t able to eat them."
• "The Churrasco was ordered medium and arrived well done, almost burnt and very tough to bite."
• "The food usually is good but lately has declined IMO."
• "The salmon tasted like it was thawed improperly."
• "$250 for burnt Churrasco, frozen salmon and straight-out-of-the-can beans felt like robbery."
• "They need to season their meat more, or throw something in there because it was insultingly bland."
• "The food was tasteless, I was still quite hungry afterwards."